• Features
    • Track & Analyze
      Customer Feedback
      Export to PowerPoint, PDF and Excel
    • TRACK

      Collect and centralize feedback.

      • Track Mentions
      • Track Reviews
      • Custom Data Sources
      • Automated Reports & Alerts
      • Scrape Customer Feedback
      ANALYZE

      Make sense of large-scale feedback.

      • Aspect-based Sentiment
      • Topic & Theme Detection
      • Custom AI Models
      • Industry-Specific AI Models
      • Analyze in 30+ Languages
      INSIGHTS

      Turn data into meaningful insights.

      • ✍️Executive Summary
      • 🎩Customer Personas
      • 🌼Usage Motivations
      • ❤️‍🩹Pain Points
      • 🧭Customer Journey
  • Use Cases
    • Kimola for Product Feedback Analysis Product Feedback Analysis

      Uncover customer needs, likes, and dislikes from product reviews and feedback.
    • Kimola for E-commerce Feedback Analysis E-commerce Feedback Analysis

      Analyze customer reviews and ratings to optimize online shopping experiences.
    • Kimola for Social Feedback Analysis Social Feedback Analysis

      Extract insights from social media conversations and online discussions.
    • Kimola for Open-ended Survey Analysis Open-ended Survey Analysis

      Make sense of free-text survey responses with AI-powered analysis.
    • Kimola for Chatbot and Call Center Conversational Analysis Chat and Call Center Conversation Analysis

      Understand customer sentiment and concerns from chat and call transcripts.
    • Kimola for Employee Feedback Analysis Employee Feedback Analysis

      Identify workplace trends and employee sentiment from internal feedback and reviews.
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🎁 Research Tools
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  • Customer Feedback Analysis
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  • Named Entity Recognition (NER)
Use Cases
  • Product Feedback Analysis
  • E-commerce Feedback Analysis
  • Social Feedback Analysis
  • Survey Analysis
  • Conversational Analysis
  • Employee Feedback Analysis
Comparisons
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  • Kimola vs Thematic
  • Kimola vs Medallia
  • Kimola vs Dovetail
  • Kimola vs Caplena
  • Kimola vs Canvs
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AI Models
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  • Mobile Game Feedback Classifier
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  • Software Feedback Classifier
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  • Online Course Feedback Classifier
  • HoReCa Feedback Classifier
  • Hate Speech Detector
  • Banking Feedback Classifier
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  • Mobile Network Feedback Classifier
  • News Classifier
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© Kimola
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  • Features

    Collect and centralize feedback.

    • Track Mentions
    • Track Reviews
    • Custom Data Sources
    • Automated Reports & Alerts
    • Scrape Customer Feedback

    Make sense of large-scale feedback.

    • Aspect-based Sentiment
    • Topic & Theme Detection
    • Custom AI Models
    • Industry-Specific AI Models
    • Analyze in 30+ Languages

    Turn data into meaningful insights.

    • ✍️Executive Summary
    • 🎩Customer Personas
    • 🌼Usage Motivations
    • ❤️‍🩹Pain Points
    • 🎯Customer Journey
  • Use Cases
    • Kimola for Product Feedback Analysis Product Feedback Analysis

      Uncover customer needs, likes, and dislikes from product reviews and feedback.
    • Kimola for E-commerce Feedback Analysis E-commerce Feedback Analysis

      Analyze customer reviews and ratings to optimize online shopping experiences.
    • Kimola for Social Feedback Analysis Social Feedback Analysis

      Extract insights from social media conversations and online discussions.
    • Kimola for Open-ended Survey Analysis Open-ended Survey Analysis

      Make sense of free-text survey responses with AI-powered analysis.
    • Kimola for Chatbot and Call Center Conversational Analysis Chat and Call Center Conversation Analysis

      Understand customer sentiment and concerns from chat and call transcripts.
    • Kimola for Employee Feedback Analysis Employee Feedback Analysis

      Identify workplace trends and employee sentiment from internal feedback and reviews.
  • Pricing
  • Support
  • Blog
  • Request a Demo
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Research
for Everyone.
  • Pfizer
  • Astropay
  • Spotify
  • Better Body Foods