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App Store reviews

App Store reviews 10-second tutorial
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Scrape and analyze App Store reviews
Individual researchers, product managers, start-up founders

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create 5 reports in every 30 minutes at Kimola.

Scrape reviews easily

Scrape reviews easily

You don't need to download or install an external tool to scrape reviews. Just enter the web address and let Kimola scrape reviews while you see the progress.

Analyze reviews deeply

Analyze reviews deeply

Kimola analyzes each review to classify with a relevant label and generate pain points, usage motivations, feature requests and customer journey.

All free!

All free!

You can have reviews and analyses in your inbox or download them as Excel, PowerPoint and PDF files at no cost. Create a free account to get started.

World-class customer support

World-class customer support

We are always ready to help our clients when they face a problem. We offer 10 minutes of Zoom calls when needed and generate video content on Youtube.

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Scrape App Store Reviews

Understanding how users experience your app is critical for success, but manually collecting reviews from the App Store is time-consuming and unreliable. App Store Review Analyzer is designed to make this process effortless, delivering real-time, accurate user feedback in just a few simple steps.

Enter the name of your app, choose it from the App Store list, and click “Start”. The tool will then instantly capture reviews, and present them in a clean, structured dataset that’s ready for analysis. No extra formatting, no manual exports — just precise, organized data.

Each review contains all the vital information you need for deeper insights.With this complete dataset, your team can monitor user sentiment, track trends across updates, and make informed decisions to elevate your app’s performance and reputation in the competitive App Store environment.

Scrape App Store Reviews

Analyze App Store Review

Scraping reviews gives you the raw data — but true value comes from understanding the story behind the numbers. With App Store Review Analyzer, every review becomes a meaningful insight, helping you uncover how users perceive your app, what keeps them engaged, and what drives them away.

The tool goes beyond surface-level metrics. It performs sentiment analysis to reveal the overall balance of positive, negative, and neutral feedback, giving you a clear picture of user satisfaction. Then, using dynamic theme detection, it automatically discovers themes unique to your app’s audience — with no predefined categories needed.

Through multi-label classification, a single review can be assigned to multiple themes, such as Performance, Interface Design, Features, or Value for Money, offering a realistic view of complex user experiences. For each theme, you’ll also receive detailed sentiment, showing exactly where your app shines and where attention is needed most.

By tracking these insights release after release, you can measure the impact of updates, fine-tune your product roadmap, and continuously refine your app’s experience to stand out in the competitive App Store landscape.

Analyze App Store Review

Who Uses It and Why

App Store Review Analyzer is designed for teams who aim to deliver world-class app experiences. It’s trusted by App Developers, Product Managers, Digital Marketers, Customer Experience Specialists, and Market Researchers to turn user reviews into strategic insights that drive growth.

Developers rely on it to catch bugs early and optimize performance, while product managers use it to prioritize features based on real user needs. Marketing teams track sentiment to refine messaging and boost visibility, and customer experience specialists use it to increase retention by addressing recurring frustrations. For market researchers, it provides a real-time pulse of the market, revealing competitor strengths and gaps.

By unifying these perspectives, the tool helps teams make faster, smarter decisions and ensure their app consistently exceeds user expectations.

Who Uses It and Why

Why App Store Review Analysis Matters

The App Store is one of the most competitive marketplaces in the world, where ratings alone don’t tell the full story. Analyzing reviews reveals the why behind user feedback, exposing hidden patterns and opportunities that simple metrics can’t capture.

With these insights, you can anticipate user needs, track the impact of updates, and respond to issues before they damage your reputation. Over time, this creates a cycle of continuous improvement that helps your app climb the charts, boost retention, and stand out in a crowded market.

Review analysis doesn’t just help you understand your users — it transforms their voices into a strategic advantage for sustainable, long-term success.

Why App Store Review Analysis Matters
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Frequently Asked Questions
About App Store Review Analysis

  • The App Store is Apple’s official digital marketplace for downloading apps and games on iOS devices such as iPhones, iPads, and Apple Watches. It provides a platform for developers to publish and sell their apps while giving users a secure, centralized place to browse, purchase, and review applications.

    For developers and businesses, the App Store is a competitive ecosystem where user reviews and ratings play a critical role in driving visibility, shaping reputation, and influencing downloads. These reviews offer valuable insights into user satisfaction, helping teams improve app performance and overall customer experience.

  • Analyzing App Store reviews gives you direct insight into your users’ experiences, helping you understand what drives satisfaction and what causes frustration. By uncovering recurring issues, feature requests, and sentiment trends, you can make data-driven decisions to improve your app’s performance and user experience.

    This leads to higher ratings, better retention, and increased visibility in the App Store. Over time, review analysis helps you track the impact of updates, stay ahead of competitors, and turn user feedback into a strategic growth engine for your business.

  • When you scrape App Store reviews, the tool collects a structured dataset with all the key details needed for deep analysis. Each review includes: Content (the full review text), URL (direct link to the review), Date (when it was submitted), Rating (1–5 star score), Platform (iOS App Store), and Title (headline of the review).

    This clean and organized data ensures you have a complete, reliable foundation for tracking user sentiment, identifying trends, and making informed, data-driven decisions.

  • Yes. The App Store Review Analyzer lets you monitor how user sentiment evolves after each app update. By continuously scraping and analyzing reviews, you can see exactly how new features, fixes, or design changes impact user satisfaction.

    This helps your team detect issues early, measure the success of updates, and adjust your roadmap based on real-time feedback, ensuring every release moves your app in the right direction.

  • Yes. The App Store Review Analyzer allows you to scrape and analyze competitor reviews alongside your own, giving you a clear view of how your app stacks up in the market. By comparing sentiment trends, common complaints, and feature requests, you can identify market gaps and opportunities for innovation.

    This competitive insight helps you benchmark performance, refine your strategy, and make smarter decisions to stay ahead in a crowded App Store marketplace.

  • No. The App Store Review Analyzer only works with publicly available data, ensuring full compliance with Apple’s guidelines and data privacy regulations. The tool does not collect or store personally identifiable information (PII), focusing solely on review content and metadata like dates and ratings.

  • Yes. The App Store Review Analyzer can scrape and analyze reviews in any language, ensuring accurate insights for a global user base.

    However, reports can be exported in six languages — English, Spanish, Portuguese, Turkish, French, and German — making it easy for teams across different regions to share and act on findings in their preferred language.

  • Yes, App Store reviews can help identify market trends. When users leave reviews for apps, they often express their preferences, opinions, and suggestions. By aggregating these reviews, developers and game studios can identify recurring patterns and themes that indicate emerging market trends. These trends can encompass various aspects, such as popular features, user expectations, design preferences, or emerging needs within specific app categories. By understanding App Store reviews' evolving demands and sentiments, businesses can adapt their strategies, develop products that align with market trends, and stay competitive in a rapidly changing marketplace. App Store reviews are a valuable source of real-time, user-generated data that can provide insights into the evolving landscape of user preferences and market dynamics.


Legal Disclaimer

We would like to clarify that this product is not created by Apple and is not associated with or supported by Apple in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Apple's terms of use, including copyright regulations, when utilizing the extracted review data.

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