All Comparisons

Kimola vs. Mention

See how Kimola compares to Mention and goes beyond tracking mentions to turn social and web conversations into enterprise-grade market research.

No credit card · No commitment
Kimola vs. Mention
Individual researchers, product managers, start-up founders

3,000+ teams in more than 90 countries use Kimola.

Compare Kimola to Mention

Kimola is an AI platform that turns customer feedback into enterprise-grade market research. Mention is built to monitor where and how often your brand is mentioned; Kimola uses social and web conversations as research data to explain why people say what they say.

  • Kimola
    Mention
  • Social Media & Web Monitoring

    Collect conversations by keywords and hashtags across all digital platforms, from Instagram to news sites, blogs, forums and more.

  • Connect social media accounts

    Collect DMs, comments and brand mentions instantly from multiple sources, Facebook, Instagram, X, Linkedin and more.

  • Sentiment analysis

    "Most tools only provide basic sentiment analysis — a simple positive, negative, or neutral score for each comment. Kimola goes far beyond that. Kimola automatically clusters conversations by themes with sentiment too, allowing you to instantly see what customers are talking about and why. "

  • Analyze social media feedback by themes

    Analyze social media feedback by themes, cluster conversations automatically to reveal customer insights.

  • Track e-commerce & rating sites

    Track product reviews from 20+ sources such as Amazon, Google Business, Wildberries, Macy's, JC Penney, Kohl's, Walmart, Costco and more, analyze them by themes and sentiment automatically.Kimola automatically clusters conversations by themes with sentiment too, allowing you to instantly see what customers are talking about and why. "

  • Get Automated Alerts & Daily Reports

    Kimola's daily reports include key themes, dimensions and summaries not just a list of new mentions. Get alerts when conversation volume spikes or when negative sentiment increases, plus daily reports that include an executive summary.

  • Upload other feedback to analyze

    Upload excel files and analyze truly any type of customer feedback—reviews, surveys, app-store comments, support tickets, e-commerce feedback, social posts, and more. Regardless of the format or source, process all feedback seamlessly and turn it into clear, actionable insights.

  • Instant research

    Scraping feedback from multiple sources and analyzing instantly from e-commerce sites, review platforms, mobile app stores, rating platforms saves valuable time and makes the research process far more efficient and effective.

  • Export Reports to Powerpoint

    Kimola offers the whole process to collect, scrape, analyze and report social media feedback. Analyze with one click, export to PDF, Powerpoint, Excel, CSV and more.

  • Summarize: Pain Points, Feature Requests, Personas and more.

    Kimola not only analyzes social media feedback automatically but also generates structured pain points, feature requests, usage motivations and maps the customer journey,

  • Pricing

    Kimola is designed for everyone—from small teams to large enterprises. With transparent plans starting at $49 and scalable enterprise options, it’s trusted by 1000+ companies across 90+ countries, making it easy to start collecting and analyzing feedback and gaining insights immediately.

    Starting at $49
    Starting at $599
  • Start for free!
No AI Training No AI Training

Kimola needs no AI training to classify customer feedback. It automatically generates clusters based on the context rather than using pre-defined labels.

No Data Hustle No Data Hustle

Scraping reviews from leading platforms like Amazon, Google Business, Trustpilot, Tripadvisor, Google Play, and the App Store is a smooth process in Kimola.

Collect, Upload or Integrate User Feedback

Kimola tracks conversations across social media, news sites, blogs, and forums, helping you stay informed about discussions around your product. Users can also enter links from platforms like Trustpilot, Google Play, and the App Store to continuously monitor user feedback.

Learn about Tracking Mentions

Learn about Tracking Reviews

For those already collecting user feedback, Kimola allows direct dataset uploads in Excel, CSV, or TSV formats to create structured qualitative research reports. Additionally, users can integrate their Google Sheets, Zendesk, or Intercom accounts, seamlessly connecting existing user interactions to Kimola for in-depth analysis.

Learn about Custom Data Sources

Collect, Upload or Integrate User Feedback

Sentiment and Themes with Aspect-Based Accuracy

Kimola assigns sentiment for each theme in a single user feedback, ensuring you capture every detail—what users like, dislike, and why. Even when a user mentions different topics within the same review, Kimola successfully breaks down feedback into multiple aspects and accurately assigns sentiment to each, so no insight is lost!

Learn about Aspect-based Sentiment Analysis

Kimola's Dynamic Classification™ technology understands context and generates relevant theme clusters without relying on pre-defined categories. It adapts to any dataset, eliminating the need for manual labeling or data annotation. This ensures precise categorization of unstructured feedback from online reviews, surveys, and social media—without human error.

Learn about Topic & Theme Detection

Sentiment and Themes with Aspect-Based Accuracy

Summaries, Pain Points, Motivations and more

Kimola analyzes large-scale feedback and generates structured executive summaries around key topics and themes. Unlike generic AI-generated text, Kimola offers summaries with sub-sections and with sentiment and content classifications, which provides clarity, focus, and actionable insights.

Learn more about Executive Summary

Kimola analyzes user feedback to reveal what drives purchases, what causes frustration, and how your product is positioned in the market. AI-driven analysis detects patterns across any number of reviews, highlighting key motivations, recurring pain points, and competitive advantages.

Learn about User Personas

Learn about Usage Motivations

Learn about Pain Points

Kimola analyzes customer feedback through a four-stage journey framework—Discovery, Purchase Experience, Usage & Support, and Loyalty & Advocacy. By applying its proprietary scoring algorithm, Kimola classifies feedback into these stages to reveal how customers perceive each step, measure satisfaction levels, and pinpoint the critical moments that define brand relationships.

Learn more about Customer Journey

Summaries, Pain Points, Motivations and more

Get Automated Reports & Alerts

Stay informed without the hassle. Receive automated reports summarizing mentions in their original language. Set up alerts based on keywords, influence levels, or sudden volume spikes, ensuring you never miss a critical mention.

Learn more about Automated Reports & Alerts

Get Automated Reports & Alerts

Analyze Multilingual Datasets

Kimola seamlessly analyzes datasets containing customer feedback in multiple languages. No need to segment feedback based on language—simply upload your dataset, and our AI processes all entries together, delivering insights in a unified format. This allows for a more comprehensive understanding of customer sentiment across diverse markets.

Analyze Multilingual Datasets
COLLECT

Bring the feedback you already have.

STRUCTURE

Organize feedback like a research team.

UNDERSTAND

See the people behind the feedback.

ACT

Turn findings into decisions.

Export reports to PowerPoint, PDF, Excel and CSV See how it works
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

See how teams turn different kinds of feedback into research.

Plans & Pricing

Plans vary by query limits, data tracking, analysis and support options.

Monthly
Yearly (Save up to 20%)
Starter
Free
always and forever
  • 150 queries/month
    • Track Mentions
    • Track Reviews
    • Custom AI Models
      • Automated Reports & Alerts
      • Integrations
      • Scrape Customer Feedback
      • Aspect-based Sentiment
      • Topic & Theme Detection
      • Pretrained AI Models
      • 30+ Language Support
      • Excel, PDF and PowerPoint Export
      • Executive Summary
      • Personas
      • Pain Points
      • Usage Motivations
      • 10+ others
      • API
      • Role-based Access
      • User Logs
      • Support Tickets (5 week-days SLA)
      • Onboarding
      • Account Manager
Sign-up
  • Basic
    $ 49 /month
    billed monthly
    • 3,000 queries/month
      • 3 keywords
      • 5 links
      • 1 Custom AI Model
        • Automated Reports & Alerts
        • Integrations
        • Scrape Customer Feedback
        • Aspect-based Sentiment
        • Topic & Theme Detection
        • Pretrained AI Models
        • 30+ Language Support
        • Excel, PDF and PowerPoint Export
        • Executive Summary
        • Personas
        • Pain Points
        • Usage Motivations
        • 10+ others
        • API
        • Role-based Access
        • User Logs
        • Support Tickets (72-hour SLA)
        • Onboarding
        • Account Manager
    Get Started
  • Standard
    $ 179 /month
    billed monthly
    • 12,000 queries/month
      • 10 keywords
      • 15 links
      • 3 Custom AI Model
        • Automated Reports & Alerts
        • Integrations
        • Scrape Customer Feedback
        • Aspect-based Sentiment
        • Topic & Theme Detection
        • Pretrained AI Models
        • 30+ Language Support
        • Excel, PDF and PowerPoint Export
        • Executive Summary
        • Personas
        • Pain Points
        • Usage Motivations
        • 10+ others
        • API
        • Role-based Access
        • User Logs
        • Support Tickets (48-hour SLA)
        • 1 hour onboarding/month
        • Account Manager
    Get Started
  • Business
    $ 359 /month
    billed monthly
    • 30,000 queries/month
      • 15 keywords
      • 30 links
      • 5 Custom AI Model
        • Automated Reports & Alerts
        • Integrations
        • Scrape Customer Feedback
        • Aspect-based Sentiment
        • Topic & Theme Detection
        • Pretrained AI Models
        • 30+ Language Support
        • Excel, PDF and PowerPoint Export
        • Executive Summary
        • Personas
        • Pain Points
        • Usage Motivations
        • 10+ others
        • API
        • Role-based Access
        • User Logs
        • Support Tickets (48-hour SLA)
        • 2 hours onboarding/month
        • Account Manager
    Get Started
See the Pricing Details
Enterprise Plans

Enterprise plans include custom contracts, flexible payment options, a dedicated account manager, role-based access controls, and full API usage. Contact us to learn how Kimola can support your organization at scale.

Contact Sales

Frequently Asked Questions
About Mention

  • Kimola gives you deeper customer insights by not only tracking social mentions like Mention does, but also scraping and analyzing data from e-commerce sites, review platforms, forums, and social networks, all in one place. Its AI-driven thematic analysis, automated summaries, and broader data collection make it a better choice if you need actionable research insights, not just mention alerts and basic sentiment tracking.

  • Kimola combines automated collection and AI-enabled insights in a single workflow for e-commerce brands. Kimola has integrations with Kohl's, Walmart, JC Penney, Macy's, Costco and many more e-commerce channels.

  • Mention’s pricing increases with monitoring volume and data sources. Kimola offers significantly more affordable analysis packages, especially for large volumes of customer feedback.

  • Kimola lets you scrape or collect (continuously) product reviews directly from platforms like Amazon, Google Play, App Store, Trustpilot, and more by entering a product URL — no separate scraping tool needed.

  • Mention offers basic sentiment and keyword analysis. Kimola provides deeper AI-driven thematic analysis, clustering, summaries, and statistical insights.

  • Mention focuses on publishing, scheduling, and monitoring workflows. Kimola focuses on collecting social, e-comm and web data and analysis of customer feedback with one, unified platform.

Get Started for Free!

Turn customer feedback into structured market research in 30+ languages—no AI training needed.

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Research for Everyone.
  • Astropay
  • Spotify
  • Better Body Foods