#1 Ask Viable alternative
for customer feedback analysis

Analyze customer feedback to automatically get NPS, sentiment analysis, content classifications and summaries.

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Research for Everyone

Kimola is loved by small-mid-sized businesses
and trusted by powerful enterprises across 80+ countries.

Individual researchers, product managers, start-up founders

3,000+ individuals including product managers, UX researchers,
start-up founders create 5 reports in every 3 minutes at Kimola.

What sets Kimola apart?

Kimola analyzes customer feedback on any topic, with 6x faster data scraping capabilities.

No AI Training No AI Training

Whether you need to understand customer opinion about a healthy snack or an electronic product, Kimola needs no training to classify customer feedback. Kimola generates clusters based on the context rather than using pre-defined labels.

No Data Hustle No Data Hustle

Every research project starts with customer feedback data, and scraping reviews from leading platforms like Amazon, Google Business, Trustpilot, Tripadvisor, Google Play, and the App Store is a 6x faster process in Kimola.

70%
Speed up your reporting processes by 70%!

Export reports as well-designed, ready-to-present files in Excel, PDF and PowerPoint formats.

No need for a training process

Analyze datasets without hustling with the training process. There is no need for data annotation or manual labeling, so there is no human error. Drag and drop spreadsheets and get your dataset analyzed and classified automatically in minutes.

Kimola offers Dynamic Classification™ technology, which understands the context and generates clusters with a relevant label name. This way, any dataset in any context can be turned into a research report automatically. This is best for qualitative analysis where data is unstructured, such as online reviews, open-ended surveys, or social media posts.

Learn about dynamic classification

Analysis in 25+ languages and counting

Analyze multiple languages simultaneously, view the analysis for the whole data, or filter by languages. Leverage our AI that scales for global teams.

Kimola can analyze datasets with rows in different languages. This way, customer experience teams handling multiple regions can seamlessly analyze feedback data from review sites or mobile application stores.

  • English
  • Spanish
  • Portuguese
  • German
  • French
  • Italian
  • Russian
  • Indonesian
  • Japanese
  • Korean
  • Arabic
View all supported languages

Scrape reviews from 30+ sources

Using Kimola's browser extension, scrape online reviews on various mediums, from Amazon to Trustpilot, Tripadvisor to G2, effortlessly with one click.

Kimola brings the concept of Airsets, which is like datasets but on the cloud rather than a file on your computer. All the online reviews scraped from the internet are stored in the Kimola Cognitive account so they can turn into research anytime.

Meet Airset Generator

Classify customer reviews with multi-labels

Classify long and complex customer feedback data with more than one label and get the sentiment analysis for each label separately, whether the customer feedback comes from short WhatsApp messages or extended conversations on call centres.

Kimola offers Multi-label Classification Technology™, which splits text based on the context and analyses each part by considering how each part contributes to the overall text. This way, single customer feedback data with more than one topic can be a viable source for research accurately.

Meet multi-label classification

Generate executive summary, SWOT analysis and more with GPT

Using GPT technology, transform customer feedback into powerful marketing materials. Leverage Kimola's Open AI integration and save time by summarizing, creating social media content, generating SWO analysis, and even creating new ideas to create an event.

This integration will help you to leverage customer reviews in a different way than ever. Explore the interpretation gallery to get started.

Explore GPT add-on
Tool that meets all needs

Use pre-built AI models

View the gallery of ready-to-use AI models to automatically classify customer feedback for the most common use cases, like sentiment and hate speech analysis, along with consumer conversations around SaaS products, telco companies, banking industry, mobile apps, games and more. Track KPI’s across CX and product teams to understand what customers think about a specific topic.

Sentiment Classification for Different Industries

Use pre-built sentiment classifiers that are fine-tuned for specific use cases. Categorize sentiment into positive, negative or neutral and understand how customers feel with up to 97% accuracy rate.

Content Classification for different Industries

Choose one or more pre-built content classifier to quickly sort customer feedback into categories, such as product issues or customer service problems. Get a deeper and more precise analysis using specialized industry models with pre-defined or dynamic labels. Identify what needs improvement, what makes customers happy, and what trends are emerging. Turn messy feedback into actionable insights.

View Kimola Cognitive Gallery

Train custom AI models

Train custom models with a dataset by only dragging and dropping a spreadsheet. Save 90% time while training comparing to other text analysis tools and leverage the no-code training process.

Deploy and Store Custom Models

Kickstart your machine learning model journey by dragging and dropping your well-prepared training set in .xlsx, .xls, .csv, or .tsv formats. Wait while the suitability of your dataset for building a machine learning model is being analyzed. Create models with high accuracy rates. Store your models on the dashboard, edit training set if needed after the initial deployment process with bulk upload feature.

Aim the highest accuracy with AutoML

Leverage the AutoML technology to craft machine learning models with unparalleled accuracy rates.Leverage automatically rebuilding process of the model using the same AutoML pipeline, ensuring models stay up-to-date and are constructed with the most suitable statistical methods. Benefit from a streamlined process that prioritizes precision and simplicity in model development.

Learn more about custom machine learning models
Sign-up for free, onboard easily!

Kimola Cognitive is famous for it's no training needed technology.
It’s easy to onboard, affordable to subscribe.

How Kimola Cognitive Works?

Why you need an Ask Viable alternative?

If you’re searching for a more powerful alternative to Ask Viable, Kimola Cognitive is a top customer feedback analysis platform, designed specifically for small and medium-sized businesses (SMBs) to extract valuable insights from reviews quickly and efficiently. While Ask Viable is popular, it lacks advanced text analysis features. Kimola Cognitive bridges this gap with automated classification, boasting 97% accuracy across 25+ languages, all without requiring manual setup.

With Kimola Cognitive, you can effortlessly generate executive summaries, list key pain points, offer actionable marketing recommendations, identify top product features, and even create FAQs directly from customer feedback. Plus, with pricing starting at just $199 for analyzing up to 3,000 reviews, it’s an ideal and affordable choice for growing teams or businesses looking to scale.

Kimola Cognitive also excels with its multi-label classification feature, something Ask Viable doesn’t offer. Multi-label classification allows you to analyze reviews with multiple labels and break down each review into various aspects, delivering sentiment analysis for each aspect in a single review. This level of granularity gives you deeper insights into customer feedback, far beyond what Ask Viable can provide.

Another significant advantage is Kimola Cognitive’s export options, which include PowerPoint, Excel, and PDF. This makes sharing insights with stakeholders seamless—a feature not available with Ask Viable.

If you're looking to switch from Ask Viable, Kimola Cognitive is the perfect solution. With its auto-classification capabilities and the ability to analyze reviews in seconds by simply uploading an Excel file, it streamlines customer feedback analysis.

Trusted by beautiful minds around the world
See the Sample Report

See how Kimola analyzes and classifies a raw dataset and turns into a PDF report.

Plans & Pricing

Pricing is based on query limit, custom model count and support options.

Monthly
Yearly (Save up to 20%)
Starter
$ /month
billed annually
  • 10,000 queries
  • -
  • -
  • Text Analysis
  • Pre-built ML Models
  • Web Scraping
  • Files in xlsx, xls, tsv, csv formats
  • -
  • Ticket
Standard
$ /month
billed annually
  • 35,000 queries
  • 2 Custom ML Models
  • Multi-label Classification
  • Text Analysis
  • Pre-built ML Models
  • Web Scraping
  • Files in xlsx, xls, tsv, csv formats
  • 1 hour onboarding meeting
  • Ticket, Live Chat
Business
$ /month
billed annually
  • 100,000 queries
  • 10 Custom ML Models
  • Multi-label Classification
  • Text Analysis
  • Pre-built ML Models
  • Web Scraping
  • Files in xlsx, xls, tsv, csv formats and API
  • 3 hours onboarding meeting
  • Ticket, Live Chat
Custom
$ /month
  • Custom Amount
  • Custom Count
  • Multi-label Classification
  • Text Analysis
  • Pre-built ML Models
  • Web Scraping
  • Files in xlsx, xls, tsv, csv formats and API
  • Custom onboarding
  • Ticket, Live Chat
Add-on GPT Credits

Generate summaries, SWOT analysis, FAQ list
and even product descriptions inspired by your customer reviews dataset in any size.

$ 6
  • 20 Credits
$ 18
  • 60 Credits
$ 48
  • 160 Credits
See Details of Pricing
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Frequently Asked Questions
About Kimola vs Ask Viable Comparison

  • Is Kimola Cognitive free?

    Kimola Cognitive is not free but it’s affordable comparing to Ask Viable.

  • Which should I use Ask Viable or Kimola Cognitive?

    Kimola Cognitive is a great option over Ask Viable to analyze reviews, open-ended survey responses, customer feedback. Kimola Cognitive can also scrape reviews from multiple channels and much more affordable.

  • Does Kimola Cognitive have integrations?

    Yes, Kimola Cognitive can scrape reviews from 30+ channels and can integrate with Zendesk, Intercom, Google Sheets.

  • Does Kimola Cognitive offer auto-classification?

    Yes, Kimola Cognitive needs no training to analyze your reviews.

  • Is Kimola Cognitive more affordable than Ask Viable?

    Yes, Kimola Cognitive is 3X affordable than Ask Viable.

  • Can I have a demo session?

    Sure, before switching to Kimola Cognitive from Ask Viable, we’d love to show our analysis talents. Arrange a demo session here: https://kimola.com/contact/sales

  • Why choose Kimola Cognitive over Ask Viable?

    Kimola Cognitive offers up to 97% accuracy rate with multi-label classification. Kimola Cognitive also offers Powerpoint outputs, comparison pages and delivers executive summaries. Kimola Cognitive is the top choice for Ask Viable clients. Kimola Cognitive also offers charts and performance metrics. Kimola Cognitive also offers fantastic UI.

  • How many languages can Kimola Cognitive analyze?

    Kimola Cognitive is able to analyze 25+ languages.

  • Does enterprise brands prefer Kimola Cognitive?

    Kimola has clients across 90+ countries. Kimola Cognitive is flexible for all teams, from small size to enterprises.

  • Who uses Kimola Cognitive?

    Kimola Cognitive is used by researchers, marketing professionals, small and mid-size business owners.

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