List of Pain Points
with Structure

Discover key issues frustrating your customers with a structured, prioritized list—backed by real feedback, not assumptions.

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Individual researchers, product managers, start-up founders

3,000+ growth-obsessed teams from 90+ countries
create 5 reports in every 30 minutes at Kimola.

Uncover What Truly Matters

Kimola analyzes customer feedback at scale, identifying pain points based on real complaints, frustrations, and concerns No generic AI summaries—just structured insights with supporting quotes and priority rankings.

Uncover What Truly Matters
Structured, Not Scattered

Structured, Not Scattered

Unlike basic AI-generated bullet lists, Kimola organizes pain points in a structured format —complete with real customer quotes— so you know what needs attention first.

Prioritized for Action

Not all pain points are equal. Kimola ranks them based on how frequently and intensely they're mentioned, helping you focus on what affects customers the most.

Prioritized for Action
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Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Pain Points

  • Pain points are specific issues, frustrations, or challenges customers frequently mention in their feedback. Kimola analyzes and structures these insights to help you address real concerns.

  • Understanding pain points helps businesses improve their products, services, and customer experience. With Kimola, you get a data-driven, prioritized list rather than guesswork.

  • Kimola ranks pain points based on frequency, intensity, and sentiment from customer feedback, helping you focus on what impacts your business the most.

  • Yes, you can export the list of pain points in PDF and PowerPoint formats for easy sharing and integration into your business process.

  • Yes, you can analyze customer feedback in 25+ languages and generate reports including Pain Points in English, Spanish, Portuguese, French, German and Turkish, making it a great solution for global businesses.

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Analyze customer feedback in 25+ languages—no AI training needed.

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