Discover key issues frustrating your customers with a structured, prioritized list—backed by real feedback, not assumptions.
Create a Free Account No credit card · No commitmentKimola analyzes customer feedback at scale, identifying pain points based on real complaints, frustrations, and concerns No generic AI summaries—just structured insights with supporting quotes and priority rankings.
Unlike basic AI-generated bullet lists, Kimola organizes pain points in a structured format —complete with real customer quotes— so you know what needs attention first.
Not all pain points are equal. Kimola ranks them based on how frequently and intensely they're mentioned, helping you focus on what affects customers the most.
Collect and centralize feedback.
Make sense of large-scale feedback.
Turn data into meaningful insights.
Find out how Kimola can improve your feedback analysis process.
Uncover customer needs, likes, and dislikes from product reviews and feedback.
Analyze customer reviews and ratings to optimize online shopping experiences.
Extract insights from social media conversations and online discussions.
Make sense of free-text survey responses with AI-powered analysis.
Understand customer sentiment and concerns from chat and call transcripts.
Identify workplace trends and employee sentiment from internal feedback and reviews.
Pain points are specific issues, frustrations, or challenges customers frequently mention in their feedback. Kimola analyzes and structures these insights to help you address real concerns.
Understanding pain points helps businesses improve their products, services, and customer experience. With Kimola, you get a data-driven, prioritized list rather than guesswork.
Kimola ranks pain points based on frequency, intensity, and sentiment from customer feedback, helping you focus on what impacts your business the most.
Yes, you can export the list of pain points in PDF and PowerPoint formats for easy sharing and integration into your business process.
Yes, you can analyze customer feedback in 25+ languages and generate reports including Pain Points in English, Spanish, Portuguese, French, German and Turkish, making it a great solution for global businesses.
Analyze customer feedback in 25+ languages—no AI training needed.
Create a Free Account No credit card · No commitment