Import your customer-agent conversations into Kimola Cognitive and analyze customer feedback seamlessly.
Start Your Free Trial! No credit card · No commitment · Cancel any timeGoogle Sheets is a versatile spreadsheet application offered as part of the free, web-based Google Docs Editors suite provided by Google. Available as a web application, a mobile app for Android and iOS, and as a desktop application on ChromeOS, Google Sheets seamlessly integrates across devices, ensuring flexibility and accessibility for users on the go.
Find Google Sheets logo on Kimola Cognitive home page, and click on it. After logging in to your Google account, give the permissions needed and locate the data that you’d like to analyze.
For seamless integration, Kimola Cognitive requires only "read-only" permission to import your selected spreadsheet into the platform. Rest assured, your personal information remains secure, as Kimola Cognitive does not access any Google-related products or require sensitive data. Read more about Google Drive API Scopes here.
With Kimola Cognitive, analyzing text data is a breeze. Simply upload your spreadsheet containing text data, whether it's customer reviews, social media mentions, or customer-agent conversations. Our powerful platform processes this information swiftly, providing valuable insights into customer feedback. Whether you're delving into reviews, dissecting social media chatter, or examining customer interactions, Kimola Cognitive empowers you to glean actionable intelligence from text-based data effortlessly.
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