User Experiences with Vinted: High Fees and Poor Customer Support
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    • Marketplace Operators
    • E-commerce Managers
    • Consumer Behavior Analysts
    • Retail Industry Consultants
    • Digital Marketing Professionals
User Experiences with Vinted: High Fees and Poor Customer Support

Vinted User Feedback Report: Insights and Analysis

The reviews of the Vinted app reveal significant dissatisfaction among users regarding buyer and seller protections, with many reports of scams and unresponsive customer service. Users frequently mention issues with the accuracy of item descriptions, high shipping fees, and difficulty in managing accounts. Complaints highlight a lack of support when problems arise, leading to frustration over lost money and items. While some users appreciate the variety of vintage clothing available, the overall sentiment indicates a widespread desire for improvements in customer support and app functionality. Many reviewers suggest seeking alternative platforms for a more reliable experience.

Source: App Store Reviews of Vinted: Sell vintage clothes

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Customer Feedback Analysis of Vinted: Sell vintage clothes

Unlock insights on user satisfaction with Vinted app. Dive into our analysis on fees, scams, customer support, and more.

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Custom Date - Mar 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Great condition

    Shoes were in great condition with minimal scuffs/wear

    Sentiment
    • Positive
    Content
    • Positive Seller Experiences
    Feb 02, 2025
  • Good experience!

    Product as described and the seller was sent it very fast.

    Sentiment
    • Positive
    Content
    • Positive Seller Experiences
    Jan 30, 2025
  • scarpe

    puntuale e preciso, non serve dire altro. 5 stelle é pure poco

    Sentiment
    • Positive
    Content
    • Positive Seller Experiences
    Jan 29, 2025
  • ?country

    Why can I not change my country?

    Sentiment
    • Negative
    Content
    • Account Management Challenges
    Jan 26, 2025
  • Summer dress

    Such a cute dress and perfect! Thank you!

    Sentiment
    • Positive
    Content
    • Positive Seller Experiences
    Jan 25, 2025
  • Excelente

    La prenda en perfecto estado

    Sentiment
    • Positive
    Content
    • Positive Seller Experiences
    Jan 22, 2025
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Sentiment Analysis (limited preview)
-17 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Vinted: Sell vintage clothes based on online reviews collected from App Store. The analysis helps Marketplace Operators, E-commerce Managers, Consumer Behavior Analysts, Retail Industry Consultants, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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