Customers express frustration and disappointment with the app's delivery service and customer support
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    • E-commerce Managers
    • Customer Experience Analysts
    • Product Managers
    • Market Researchers
    • Retail Industry Consultants
Customers express frustration and disappointment with the app's delivery service and customer support

Unlock Key Insights on Trendyol App Customer Feedback

Customers express frustration and disappointment with the delivery service and customer support of the app. They complain about delayed or missing orders, as well as receiving incorrect or poor-quality products. Some customers also mention high prices and limited availability of sizes. Overall, the app is criticized for its poor service and lack of responsiveness from customer support.

Source: App Store Reviews of ‎Trendyol: Fashion & Trends

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Customer Feedback Analysis of ‎Trendyol: Fashion & Trends

Insightful analysis of customer feedback on Trendyol's app focusing on delivery, product quality, and support.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • يجنن البرنامج

    خامته مره حلوه على اني لسا ما طلبت لكن خالتي طلبت

    Sentiment
    • Positive
    Content
    • Product Quality
    Dec 16, 2023
  • نصابين نصب عيني عينك

    للأسف نصابين رجعو السلعه من نفسهم ولا رجعو المبلغ نصب واحتيال

    Sentiment
    • Negative
    Content
    • Order Cancellation and Return
    Dec 16, 2023
  • تطبيق رائع😍

    تطبيق جديد وموثوق منتجات رائعة اتمنى لكم التوفيق

    Sentiment
    • Positive
    Content
    • App Experience
    Dec 16, 2023
  • Very bad service

    It’s been a month and my order still haven’t arrived it’s past it’s due very bad service

    Sentiment
    • Negative
    Content
    • Shipping Time
    Dec 16, 2023
  • الكميات

    كنت بأشتري اكثر من 700 ريال لكن اغلب المقاسات غير متوفره يا اكبر من مقاسي ي اصغر

    Sentiment
    • None
    Content
    • Sizing and Availability
    Dec 16, 2023
  • المشكله بالمقاسات غير المحدده

    المقاس ما يظهر الطول و محيط الصدر و الخصر ليسهل علينا التسوق على طول حاطين s m l xl ما ينفع

    Sentiment
    • None
    Content
    • Sizing and Availability
    Dec 16, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Trendyol: Fashion & Trends based on online reviews collected from App Store. The analysis helps E-commerce Managers, Customer Experience Analysts, Product Managers, Market Researchers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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