Mixed Reviews for SAMSUNG Q800F Soundbar: Quality vs. Reliability
Uncover the Truth: SAMSUNG Q800F Soundbar Customer Insights
The SAMSUNG Q800F 5.1.2ch Q Series Soundbar and Subwoofer received mixed reviews from users. Many praised its excellent audio quality, particularly for music and movies, highlighting features like Dolby Atmos and Q-Symphony. Users noted an immersive surround sound experience, with some describing it as the best home theater system they've encountered. However, several customers reported issues with reliability, mentioning that the soundbar stopped working shortly after purchase and that the wireless connectivity had glitches. While the setup was generally simple, concerns about the durability and performance of the subwoofer were expressed. Overall, the soundbar offers good sound quality for its price, but potential buyers may be wary due to the inconsistency in product performance.
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The "open box" product was in perfect. "New" condition with a $100 under the already discounted price, whats not to like. $1400 and I have a new 2024 55" samsung Neo QLED 4k Smart TV and a 2025 Q800 Sound bar w/ subwoofer and a 4k Max Firestick. I may never get off the couch! Just kiding
Sentiment
Positive
Content
Value for Money
May 21, 2025
Great system
I love this surround system, it is so good that multiple times we are looking at the walls to see what is making sounds or talks, this is by far the best home theater system I ever heard in person, I really love it.
Sentiment
Positive
Content
Overall Satisfaction
May 15, 2025
Stopped Working After One Week
The setup was amazingly simple when connecting this soundbar to my Samsung TV via eARC. However, the soundbar stopped working in one week. I plugged it into several different outlets and it will no longer power on. I will return this to Amazon.
Sentiment
Negative
Content
Product Reliability
May 15, 2025
High Hopes…
When I ordered this soundbar I was very optimistic and was looking forward to pairing it with a new 77 inch Samsung TV. Once it was mounted with the TV it had a crisp sound and I was very pleased. A week later the audio was very distorted and I returned it. The return and refund process its going into week 3 now.
Sentiment
Negative
Content
Product Reliability
May 14, 2025
Overall good system
Overall good sound system, audio is clear and great for both music and movies. The app is somewhat cumbersome to work with. The bluetooth connection has been very good and works great connecting with AppleTV and Alexa
Sentiment
Positive
Content
Sound Quality
May 12, 2025
Fatal flaw in product design!
I purchased this speaker & subwoofer in November 2024. It stopped working in March 2025. Not that a prior Q600C I purchased stopped working also. Samsung will not replace or refund even though it's under warranty.
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This page displays purchase options and a preview of the customer feedback analysis report for SAMSUNG Q800F 5.1.2ch Q Series Soundbar + Subwoofer, Wireless Dolby Atmos, Q-Symphony, Game Mode based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Specialists, Consumer Electronics Retailers, Sound Engineers, Customer Service Representatives to discover insights into what people love, dislike, and need.
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