Negative Reviews for Telkomsel Orbit: Login Issues, Unstable Connection, and Poor Service
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Negative Reviews for Telkomsel Orbit: Login Issues, Unstable Connection, and Poor Service

Telkomsel Orbit receives negative reviews for login issues, unstable internet connection, and poor customer service. Users have complained about the modem being inaccessible and wrong passwords. Problems with package purchases, including missing data packages and difficulty in claiming rewards, have also been reported. The app lacks useful features like precise modem location settings and device-specific data usage monitoring. Additionally, users have expressed frustration with system errors and slow signal maintenance. Overall, Telkomsel Orbit's performance and service have been disappointing, leading to a lack of recommendation.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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  • ⚠️NOT RECOMMENDED⚠️. Often it will inform that it couldn't connect even when the password is correct. Embarrassingly my cheap potato phone with the same provider is lightspeed faster then this trash, even when it's high up and there are no obstructions at all. Total waste of money and time.

    Sentiment
    • Negative
    Content
    • Unstable Internet Connection
    Nov 30, 2023

  • Ini verifikasi otp nya ngakk masuk2 setelah update, dan login ulang, susah banget untuk cek paket kayak gini

    Sentiment
    • Negative
    Content
    • Verification and Login Problems
    Nov 26, 2023

  • JANGAN BELI PRODUK TELKOMSEL ORBIT INI, PRODUK AMPAS, BAGUSNYA CUMA 7 HARI AWAL AJA KARENA ADA GARANSI 7 HARI, SETELAH NYA SANGAT AMPAS DAN HANYA BIKIN NAIK DARAH SAJA, SANGAT TIDAK REKOMEN UNTUK MEMBELI DAN MENDUKUNG BUMN SAMPAH INI

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 23, 2023

  • gk mau kasih bintang lima soalnya jelek menye menye cih iyuh

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 20, 2023

  • internet buruk, 30 Gb an sisa gk bs connect, menyerah sudah ganti provider lebih cepet dan jelas drpd komplain gk berguna.

    Sentiment
    • Negative
    Content
    • Unstable Internet Connection
    Nov 18, 2023

  • Only good for the 1st 6 months. After 6 months, internet connection becomes unstable, very slow and becomes more expensive. It is not worth it

    Sentiment
    • Negative
    Content
    • Unstable Internet Connection
    Nov 13, 2023
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Sentiment Analysis (of 30 reviews)
-76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyOrbit - Internet Rumah WiFi - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Customer Service Managers, Product Managers, Telecommunications Analysts, Marketing Professionals, Network Engineers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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