User Feedback Summary for mystc KSA App: Mixed Experiences Noted
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User Feedback Summary for mystc KSA App: Mixed Experiences Noted

mystc KSA App Feedback Report: Unveiling User Insights

The user reviews for the 'mystc KSA' app reflect a mixed experience. While many users praise its functionality and good service, highlighting it as a 'Good app' and 'Amazing', there are notable complaints regarding login issues, poor network coverage, and customer service. Some users experienced difficulties accessing the app due to verification problems, especially while abroad. Concerns were raised about the app logging users out frequently and the overall network quality being subpar, with suggestions to switch to competitors. There is a clear divide between satisfied users and those dissatisfied with recent experiences, indicating a need for improvements in network reliability and app performance.

Source: Google Play Reviews of mystc KSA

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Customer Feedback Analysis of mystc KSA

In-depth analysis of mystc KSA app reviews, uncovering user experiences, service issues, and areas for improvement.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Worst experience ever

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Jan 11, 2025

  • Not open after update pls fix it..

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 10, 2025

  • why can't I long in mystc

    Sentiment
    • Negative
    Content
    • Login Issues
    Jan 10, 2025

  • One of worst networks currently in 2025!....really bad coverage and data speed....whatever complaints you raise , they only know to just refresh your 5G , which is completely a waste ...planning to port to Zain or Mobily soon!

    Sentiment
    • Negative
    Content
    • Network Coverage
    Jan 09, 2025

  • تم تسجيل خروجي من التطبيق ولم استطع الدخول اليه بسبب عدم وصول رقم التحقق لانني كنت خارج المملكة فلم استطع تفعيل التجوال

    Sentiment
    • Positive
    Content
    • Login Issues
    Jan 09, 2025

  • worst offers and closed my sim,last 12 years I was using same but port the Sim in other network with good offers

    Sentiment
    • Negative
    Content
    • Service Quality
    Jan 09, 2025
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Sentiment Analysis (limited preview)
50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for mystc KSA based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Customer Service Managers, Telecommunications Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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