Review Summary of Insurance App
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Review Summary of Insurance App

Unlock Insights with Our Groupe Mutuel App Feedback Report

Many users experienced difficulties logging in and accessing their data. The app lacks clarity and document management features. Some users had issues with notifications and compatibility with Mac M1/M2. Maintenance and login problems were frequent. However, Medgate provided fast and professional medical consultations. The app had frequent maintenance periods and high costs. Face ID and password issues affected usability. The app lacked intuitive design and had trouble accessing the camera. Overall, the app received positive feedback for its convenience and user-friendly interface.

Source: App Store Reviews of ‎Groupe Mutuel

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Customer Feedback Analysis of ‎Groupe Mutuel

In-depth analysis of customer feedback on Groupe Mutuel's app, highlighting usability and technical issues.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Nicht gut

    Wartung ohne info wann beendet und sonst einfach zu umstÀndlich bei der einrichtung schade!

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 08, 2023
  • Ne marche pas sur Mac M1/M2

    Vous avez enlevé la compatibilité avec les Mac M1/M2 alors que ça marchait parfaitement.

    Sentiment
    • Negative
    Content
    • Compatibility with Mac
    Apr 05, 2023
  • Kaum nutzbar

    Leider die hÀlfte der Zeit nicht nutzbar, da permanent "Wartungsarbeiten" sind. Evtl. WÀre es von Vorteil, wenn diese Wartungsarbeiten in der Nacht gemacht werden.

    Sentiment
    • Negative
    Content
    • App Updates
    Mar 28, 2023
  • Thanks

    I really thank you a lot, you made my life alot easier. Thanks for your efforts to make this app practical and easy like this. Keep up the good work.

    Sentiment
    • Positive
    Content
    • Feedback and Suggestions
    Feb 07, 2023
  • Satisfaction 👍

    Merci beaucoup pour votre réponse, tout est rentré dans l'ordre.

    Sentiment
    • Positive
    Content
    • App Functionality
    Feb 03, 2023
  • Excellente App

    App bien conçue et facile à utiliser.
    Merci.

    Sentiment
    • Positive
    Content
    • App Functionality
    Feb 03, 2023
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Sentiment Analysis (limited preview)
-27 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Groupe Mutuel based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Success Managers, Mobile App Developers, Healthcare Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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