Mixed Customer Feedback for EZContacts.com: Affordable Pricing, User-Friendly Website, and Quality Products
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Mixed Customer Feedback for EZContacts.com: Affordable Pricing, User-Friendly Website, and Quality Products

EZContacts.com receives mixed reviews from customers, with many praising the affordability and ease of ordering, while some express frustration with shipping delays and customer service. Customers appreciate the competitive pricing, straightforward ordering process, and quality products. However, some have faced challenges with shipping options, delivery times, and communication regarding order status. Overall, EZContacts.com offers a user-friendly website, reliable service, and reasonable prices, but improvements in shipping transparency and speed could enhance the customer experience.

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Custom Date - Sep 11, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The cost advertised was the true cost

    The cost advertised was the true cost. Other sites added "processing fee" in excess of $100 on top of advertised price.Easy to upload RX

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Apr 25, 2024
  • very good

    very good, fast checkout, good selection, easy to navigate site, good prices, thank you

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Apr 25, 2024
  • Great glasses!

    The website was easy and efficient to use. Shipping was timely, and, most important, the look, fit, and quality of the glasses was great. I like them more than any I have had in a long time. Highly recommended!

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Apr 25, 2024
  • My order will be filled in a week as…

    My order will be filled in a week as you all must be on vacation?If Iā€™d known that I would have ordered my contacts elsewhere. But itā€™s all about you! You didnā€™t give me the option because you wanted the sale. Selfish on your part. If I needed my contacts in two weeks I would have ordered them next weekā€¦..

    Sentiment
    • Negative
    Content
    • Customer Service Satisfaction
    Apr 25, 2024
  • Easy ordering process

    Easy ordering process, great prices and no misleading offers!

    Sentiment
    • Positive
    Content
    • Easy Ordering Process
    Apr 25, 2024
  • Website is the worst ever

    Website is the worst ever. Had to attempt purchase 4 times. I was about to give up and purchase elsewhere when the 4th time was the charm. Fix it. Trust meā€¦ worst ever!

    Sentiment
    • Negative
    Content
    • Website Usability
    Apr 25, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for EZContacts.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Marketing Strategists, Product Managers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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