Mixed Feedback: Alibaba.com B2B Trade App Reviews Analysis
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Mixed Feedback: Alibaba.com B2B Trade App Reviews Analysis

Mixed feedback on the Alibaba.com B2B Trade App. Users mention positive experiences with professional communication, fast delivery, and good prices. However, complaints focus on scammers, notification issues, incorrect orders, and poor customer service. Some users encountered problems with purchases, such as missing items, incorrect products, and unhelpful resolutions. Concerns also include battery drain, mandatory app usage, and difficulties with sellers. Despite some positive reviews, a significant number express frustration with various aspects of the app, urging caution when using it.

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Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 24, 2024
Featured Content
  • Enjoyable shopping experience

    I have ordered several different items from here and are very pleased with them .

    Sentiment
    • Positive
    Content
    • Positive Feedback and Satisfaction
    Mar 15, 2024
  • Lavadora portátil

    Quiero entrar en el mercado para vender este producto y muchas cosas más

    Sentiment
    • Positive
    Content
    • Seller Communication and Behavior
    Mar 14, 2024
  • Reloj de pendulo

    Good

    Sentiment
    • Positive
    Content
    • Customer Service Complaints
    Mar 07, 2024
  • Piss poor Company

    They always always always support their Chinese Companies if their is an issue, you loose every time.

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Mar 03, 2024
  • I have never ordered from you guys yet?

    I won’t your latest price ? Please if you would please ?
    Thank-You !
    John

    Sentiment
    • Positive
    Content
    • Ordering and Pricing Concerns
    Mar 01, 2024
  • Electric guitars

    Everything I have seen or read about has been very good.Prices are great.Please keep it up.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Satisfaction
    Feb 25, 2024
  • See All Reviews
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Alibaba.com B2B Trade App based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Experience Analysts, Market Research Analysts, Business Development Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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