DHgate Reviews: Customers Report Varied Experiences and Quality of Products
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DHgate Customer Feedback Analysis Report

DHgate Reviews: Customers Report Varied Experiences and Quality of Products

DHgate is an online marketplace that offers a range of products including shoes, clothes, accessories, and electronics. While some customers were satisfied with their purchases, others experienced delays in shipping, received incorrect items, or encountered difficulties getting refunds. The quality of products varied, with some being 1:1 replicas and others having issues like short battery life. Communication with sellers and customer service on the platform was lacking. Despite this, customers reported finding good deals and being satisfied with their purchases overall.

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  • E-commerce Managers
  • Product Quality Analysts
  • Supply Chain Specialists
  • Customer Service Executives
  • Market Research Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good app

    I have purchased and received all but a few of my items and I haven’t even heard back from the store I ordered from. I just wish they could communicate better. But overall I’m satisfied. Still waiting on my tracking number for two orders though.

    Sentiment
    • Positive
    Content
    • None
    May 23, 2023
  • It’s good

    I just got my first purchase from the app and I love I recommend this app if you are looking for the good rep stuff

    Sentiment
    • Positive
    Content
    • None
    May 23, 2023
  • Awesome!

    Top quality and fast shipment in love with my purchase

    Sentiment
    • Positive
    Content
    • None
    May 23, 2023
  • Still waiting

    I put in a order may 10th and it still have not made it to me yet and it is hard getting in touch with the ppl to get feed back and when u text them u can’t understand nothing they text u this is crazy first time doing this but I will not happen again

    Sentiment
    • Negative
    Content
    • None
    May 23, 2023
  • It’s the real thing

    Don’t hesitate. The quality is there. Just buy from places that have some reviews. Not a ton, just some and you’re fine.

    Sentiment
    • Positive
    Content
    • None
    May 23, 2023
  • Happy,Happy

    Timely orders. No problems. Communication is great. Will keep ordering.

    Sentiment
    • Positive
    Content
    • None
    May 23, 2023
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Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎DHgate-Online Wholesale Stores based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Quality Analysts, Supply Chain Specialists, Customer Service Executives, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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