DHgate is an online marketplace that offers a range of products including shoes, clothes, accessories, and electronics. While some customers were satisfied with their purchases, others experienced delays in shipping, received incorrect items, or encountered difficulties getting refunds. The quality of products varied, with some being 1:1 replicas and others having issues like short battery life. Communication with sellers and customer service on the platform was lacking. Despite this, customers reported finding good deals and being satisfied with their purchases overall.
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I have purchased and received all but a few of my items and I haven’t even heard back from the store I ordered from. I just wish they could communicate better. But overall I’m satisfied. Still waiting on my tracking number for two orders though.
I just got my first purchase from the app and I love I recommend this app if you are looking for the good rep stuff
Top quality and fast shipment in love with my purchase
I put in a order may 10th and it still have not made it to me yet and it is hard getting in touch with the ppl to get feed back and when u text them u can’t understand nothing they text u this is crazy first time doing this but I will not happen again
Don’t hesitate. The quality is there. Just buy from places that have some reviews. Not a ton, just some and you’re fine.
Timely orders. No problems. Communication is great. Will keep ordering.
This page displays purchase options and a preview of the customer feedback analysis report for DHgate-Online Wholesale Stores based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Quality Analysts, Supply Chain Specialists, Customer Service Executives, Market Research Analysts to discover insights into what people love, dislike, and need.
This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.
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