Mixed Reviews for Getir: Fast Delivery but Service Issues Abound
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Mixed Reviews for Getir: Fast Delivery but Service Issues Abound

The reviews for 'Getir: groceries, food & beyond' reveal a mixed user experience. While some customers appreciate the fast delivery and competitive pricing, many express frustration over order accuracy, high service fees, and poor customer service. Issues such as missing items, late deliveries, and lack of communication are frequently mentioned. The app has been criticized for questionable promotional practices and sharing personal information with third parties. Some users indicate that the service has deteriorated over time, leading to feelings of distrust. Overall, potential users are cautioned to carefully consider their options before using the app.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Prompt Service

    Awesome service thank you! Will use again!

    Sentiment
    • Positive
    Content
    • Promotions and Discounts
    Jun 27, 2024
  • Getir

    Çok kötĂŒ 👎 market sipariƟi
    1 saata gelmiyor , aslında evimden 5 dakika deponuz

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Jun 09, 2024
  • No Longer in Chicago

    was great until it wasn’t. So sad they left a huge market

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Feb 18, 2024
  • Horrible

    Janky and buggy app
    Bad options

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 25, 2024
  • Horrible company

    They share your personal and credit card information with third parties. Never use this app.

    Sentiment
    • Negative
    Content
    • Privacy and Security
    Jan 24, 2024
  • Due to anti Galatasaray advertising

    You can not make bad images for your advertisements about Galatasaray !

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Jan 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for getir: groceries, food&beyond based on online reviews collected from App Store. The analysis helps Market Analysts, Product Managers, Customer Service Directors, Retail Industry Consultants, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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