Mixed Reviews for Stride Tax Report App
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Mixed Reviews for Stride Tax Report App

Stride App Review Analysis: Insights for Improvement

The Stride Tax Report app has received mixed reviews from users. While some find it easy to use and helpful for tracking mileage and expenses, others have encountered issues such as login problems, inaccurate mileage tracking, and slow app performance. Customer service is also cited as a concern. Despite its past reliability, recent updates have caused the app to become less dependable and more buggy.

Source: Google Play Reviews of Stride: Mileage & Tax Tracker

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Customer Feedback Analysis of Stride: Mileage & Tax Tracker

Uncover insights with our Stride App feedback report: mixed reviews, app performance, and customer service analysis.

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Custom Date - Jan 11, 2025
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  • This app has helped my husband alot with his side hustle, but I am the one helping him entering the tolls, loading receipts etc. There should be a better way to enter or add any information, uploading receipts using the desktop. That would be nice and very helpful.

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 26, 2024

  • Very very buggy since latest update. Cannot rely on tracker.

    Sentiment
    • Negative
    Content
    • Bug Reports
    Jan 22, 2024

  • Since the latest update, it's not tracking my mileage in real time. When I select that I'm done driving, it takes forever to catch up to my current location (home) if it does at all. I usually end up having to force stop the app and then I lose all the mileage for the day. I've been using Stride for almost 8 years and I've never had any problems until the new update. Not very happy

    Sentiment
    • Negative
    Content
    • App Updates
    Jan 22, 2024

  • Doesn't track mileage accurately. I drive 100 mileage, and it says I only drove 40 miles. And it shows me driving though. Neighborhoods through houses. Instead of driving o. The highway.

    Sentiment
    • Negative
    Content
    • Mileage Tracking
    Jan 20, 2024

  • I use it everyday and it is fairly accurate. However when I try to get the report at the end of the year I can't get it. I follow the instructions and everything is correct but I never receive the report. You can't get in touch with anyone. When you email them you get no response. With out the report the app is useless.

    Sentiment
    • None
    Content
    • Customer Service
    Jan 20, 2024

  • Used to be awesome but since the last update it will say it's tracking mileage but when you're done driving and go to stop tracking you find out it hasn't been doing anything the whole time. It's complete trash now 0 out of 10, wouldn't recommend to my worst enemy..

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 20, 2024
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-50 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Stride: Mileage & Tax Tracker based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Customer Service Managers, UI/UX Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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