BHIM App Reviews Summary
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BHIM App Reviews Summary

Unlock the Latest Insights on BHIM App User Feedback

Mixed reviews for BHIM app, with users expressing frustration over OTP issues, lagging, and lack of customer support. Despite some positive feedback on cashback offers and ease of use, concerns about auto-reading OTP and login problems persist.

Source: Google Play Reviews of BHIM - MAKING INDIA CASHLESS

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Customer Feedback Analysis of BHIM - MAKING INDIA CASHLESS

In-depth analysis of BHIM app reviews focusing on OTP issues, customer support, and app performance for a cashless India.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • My complain is more than 5 months old but not solved My payment deducted from my account but not transferred & not back to my account..... It's 3rd class apps for problem solving.... No any costomer care support

    Sentiment
    • Negative
    Content
    • Customer Support
    Feb 08, 2024

  • Auto read OTP is not working and manual entering is not supported kindly solve this issue ASAP

    Sentiment
    • Negative
    Content
    • Auto Read OTP Issue
    Feb 08, 2024

  • While logging in, it's showing auto reading OTP! But it's neither logging in and nor I can manually enter password! It's been 3 days since I've been trying to login but facing the same problem! I'm having issue with login! Every service you guys provide for me is unavailable! Please do needful.

    Sentiment
    • Negative
    Content
    • Login Issues
    Feb 08, 2024

  • All other things are OK for me but apps is lagging. Every time you try to login, scan QR or other option it takes time. This kind of lag can't be seen on other UPI apps. Scanning QR and performing transactions are the primary operation of this apps so I thing NPCI has to first work to make the app respond in millisecond of time.

    Sentiment
    • Positive
    Content
    • App Performance
    Feb 08, 2024

  • Totally fraud app...no customer care response no solution of complaint no mail reply... totally disaster

    Sentiment
    • Negative
    Content
    • Fraud Complaints
    Feb 08, 2024

  • Whoever developed autoread OTP and not giving an option to enter OTO manually if Autoread doesn't work must be out of his mind.. fix this!! Your app doesn't have that capability in all devices, give option to enter manually

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 08, 2024
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30 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for BHIM - MAKING INDIA CASHLESS based on online reviews collected from Google Play. The analysis helps Digital Payment Service Providers, Financial Analysts, App Developers, Market Researchers, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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