Mixed Reviews for iris by YES BANK App: User Frustrations and Praises
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Insightful Analysis of iris by YES BANK App Reviews

Mixed Reviews for iris by YES BANK App: User Frustrations and Praises

The reviews for 'iris by YES BANK - Mobile App' on Google Play are mixed, with users expressing frustrations over login issues, customer service, and functionality problems. Some users report difficulties in using features like UPI and statement downloads. There are contrasting opinions, with some praising the security and helpfulness of employees. However, a significant number of reviewers criticize the app for being unreliable and ineffective, urging for improvements and better customer support.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Remainder pe Remainder Is not good any way.

    Sentiment
    • Negative
    Content
    • None
    Jun 26, 2024

  • Broken app as cannot use upi. Fails with error saying mobile number verification failed

    Sentiment
    • Negative
    Content
    • Mobile Number Verification
    Jun 26, 2024

  • This is very Faithfully bank in samrala My experience is best than another bank , Sequrty and Employees helpfull Mere koi Rishtedar ni lagde par mera Paisa Sambhalea hoea te Harassment ni hundi tuhada Kam on da spot hunda mera experience is best than another bank ...🥰

    Sentiment
    • Positive
    Content
    • None
    Jun 22, 2024

  • Not good app. Minor a/c details are not showing even after mapping with primary a/c. Yesbank customer care team also doesn't know how to add.

    Sentiment
    • None
    Content
    • Account Management
    Jun 22, 2024

  • 3rd class app hai....kabhi statement download hi ni hota

    Sentiment
    • Negative
    Content
    • App Performance
    Jun 22, 2024

  • Dunaya ka sabse ghatiya banak hi Me ne 4 din phele online account open Kiya tha aur abhi Tak me login nahi karpaya q k coustomer I'd mila hi nahi An olso one good thing is impossible to connect coustomer support acoustic department..

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 22, 2024
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for iris by YES BANK - Mobile App based on online reviews collected from Google Play. The analysis helps Banking Professionals, Financial Analysts, Customer Service Managers, App Developers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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