PNB ONE App Review: Mixed Feedback on Ease of Use and Service Speed
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PNB ONE Review Report: Customer Insights Revealed

PNB ONE App Review: Mixed Feedback on Ease of Use and Service Speed

The PNB ONE app receives mixed feedback with users praising its ease of use, speed, and convenience for banking tasks. However, some users encounter issues such as automatic balance deductions, frequent app updates causing irritation, and complaints about slow customer service. Despite the need for improvements in customer support and app updates, the majority appreciate the app's functionality and time-saving benefits.

Best for
  • Banking Professionals
  • App Developers
  • Customer Service Managers
  • Digital Marketing Specialists
  • Financial Analysts

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • PNB bank good app

    Sentiment
    • Positive
    Content
    • Banking Experience
    Feb 27, 2024

  • Slow work from your customer service team and finance department. Please make sure in work on efficiency n behave your employees are not good

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 27, 2024

  • App update is required very frequently, which irritates during urgency

    Sentiment
    • None
    Content
    • App Updates
    Feb 27, 2024

  • Staff Attending & Describing super.

    Sentiment
    • Positive
    Content
    • Staff Service
    Feb 27, 2024

  • Of late I.e. for last 5 months or so I can get my work do e thru this app in a jiffy. It's quite fast. No need of going to the bank. Thanku

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 27, 2024

  • Very smooth and easy to use

    Sentiment
    • Positive
    Content
    • Ease of Use
    Feb 27, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PNB ONE based on online reviews collected from Google Play. The analysis helps Banking Professionals, App Developers, Customer Service Managers, Digital Marketing Specialists, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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