Mixed Feedback on ZARA: Delivery Issues, Sizing Problems, and More
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
In-Depth ZARA Feedback Report: Insights & Analysis

Mixed Feedback on ZARA: Delivery Issues, Sizing Problems, and More

Online reviews for ZARA reflect a mix of positive and negative feedback. Customers express frustration about delivery issues, sizing inconsistencies, high prices, and poor customer service. Some praise the quality of the products and the variety available in stores. The app is criticized for being difficult to navigate and lacking key features like sorting and filtering. Controversies related to ZARA's ad campaigns and political affiliations have also impacted customer loyalty. Overall, there is a divided sentiment among reviewers regarding their shopping experience with ZARA.

Best for
  • Retail Managers
  • Marketing Professionals
  • Product Developers
  • Customer Service Managers
  • Fashion Industry Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - May 24, 2024
Featured Content
  • Do clothes and stay away from politics

    Very bad CEO, design clothes and stay away from politics

    Sentiment
    • Negative
    Content
    • Political Controversy
    Apr 20, 2024
  • Human Cause

    After disgraceful ad, returned my order and will not shop again!

    Sentiment
    • Negative
    Content
    • Online Shopping Experience
    Apr 04, 2024
  • Lost all of my progress!

    Spent an hour shopping and came the next day to check out and everything was gone and emptied from my cart? ☹️

    Sentiment
    • Negative
    Content
    • Online Shopping Experience
    Apr 03, 2024
  • Terrible app

    The app is absolutely terrible nothing loads or works

    Sentiment
    • Negative
    Content
    • App Usability
    Apr 01, 2024
  • Chat feature makes the app crash

    App kept crashing and slowing my phone down whenever I started using the chat / customer support feature.

    Sentiment
    • Negative
    Content
    • App Usability
    Jan 29, 2024
  • Very sad

    I loved Zara but after the recent campaign it’s just not. A brand I would support. 🍉Gaza

    Sentiment
    • Negative
    Content
    • Political Controversy
    Jan 26, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 86
  2. App Store Reviews 73
  3. App Store Reviews 83
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ZARA based on online reviews collected from App Store. The analysis helps Retail Managers, Marketing Professionals, Product Developers, Customer Service Managers, Fashion Industry Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.