PULL&BEAR App Review Analysis
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PULL&BEAR App Review Analysis

Mixed reviews for the PULL&BEAR app with concerns regarding discount codes not working, delivery delays, limited wishlist capacity, and customer service issues. Users also praise the app for its good service and quality products but highlight frustrations with payment methods and technical errors. Some customers express disappointment in the lack of support for certain countries and the handling of lost packages.

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  • Retail Managers
  • E-Commerce Analysts
  • Digital Marketers
  • Product Managers
  • Customer Service Executives

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Custom Date - May 29, 2024
Featured Content
  • This app is too much

    Its too packed with quite useless and annoying feauters like automatically dropping menus that take half the screen while browsing. Or overcomlicated categories. Simplicity should b the key

    Sentiment
    • None
    Content
    • App Usability
    Apr 12, 2024
  • Nice app but annoying that I have to keep signing in

    It’s a good app with a nice UI but I always to consistently re sign back into my account. Not sure why but it makes my experience a bit annoying and frustrating.

    Sentiment
    • Positive
    Content
    • App Usability
    Apr 05, 2024
  • Jovie’s first time

    My first time buying your products, your site is seamless, zero hassles, i hope the jean i got online is top quality. If its okay, i’d become a regular customer.

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 15, 2024
  • Discount

    The discount code doesn’t work

    Sentiment
    • Negative
    Content
    • Discounts and Promotions
    Aug 28, 2023
  • App doesn’t work in Morocco

    It’s so disappointing that I cannot sign up in the app here in Morocco. What’s the utility then ???? We would like to purchase through it but it’s just impossible here!!!!!!

    Sentiment
    • Negative
    Content
    • App Usability
    Aug 01, 2023
  • Never order from here if you are located in the US

    Worst experience ever, horrible custumer service. I paid fast shipping on an order placed early July was supposed to arrive July 10th. It is now July 31st my order never arrived I never received an email saying it was canceled delayed or anything. I have not yet recieved confirmation of a refund or any information. This is one of the worst expiriences I’ve had to deal with, with an online store. Save yourself the headache and don’t EVER order from here.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 31, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for PULL&BEAR based on online reviews collected from App Store. The analysis helps Retail Managers, E-Commerce Analysts, Digital Marketers, Product Managers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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