Mixed Reviews: Praise for Virtual Cards and Online Banking Services but Frustrations with Verification and Customer Service
  • 70 users bookmarked
  • Who is this report for?
    • Fintech Product Managers
    • Market Researchers
    • Customer Experience Strategists
    • Financial Analysts
    • Digital Banking Executives
Mixed Reviews: Praise for Virtual Cards and Online Banking Services but Frustrations with Verification and Customer Service

Discover Key Insights from Grey App User Feedback

The app 'Grey' receives mixed reviews, with praise for its virtual card and online banking services alongside frustrations with the verification process and customer service. Users highlight issues with KYC verification, delays in currency crediting, and difficulty in using USD accounts. Positive feedback emphasizes the app's ease of use and virtual bank account benefits for receiving international payments. Some users express gratitude for the app's usefulness in freelancing. However, concerns about customer service responsiveness, card deletions without warning, and withdrawal issues are also voiced.

Source: Google Play Reviews of Grey

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Grey

Uncover insights with our detailed Grey app review analysis on virtual banking, customer service woes, and more.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • I love it the app has been so useful 😃 Please keep up the good work especially the customer care service I appreciate you alll

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 28, 2024

  • App runs on auto pilot. Use it at your own risk. Website not functioning, email not responsive, costumer service is zero.

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 26, 2024

  • Is being 36 hours now I've being trying to verify my account which is impossible... If you guys don't accept NIN Slip remove it from your interface.

    Sentiment
    • Negative
    Content
    • Verification Process
    Apr 26, 2024

  • YOUR EURO AND POUNDS ACCOUNT TAKES REALLY LONG BEFORE THE MONEY IS CREDITED INTO MY BALANCE.

    Sentiment
    • Negative
    Content
    • USD and EUR Accounts
    Apr 26, 2024

  • Very bad customer service, no one is always online. They use forever to reply.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 26, 2024

  • fast and reliable, unlimited service and experience! it's wonderful!

    Sentiment
    • Positive
    Content
    • App Functionality
    Apr 26, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-23 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Wise App Feedback Analysis: Unveil Key Insights Today
    Google Play Reviews 67
  2. Unlock Insights: Robinhood User Feedback Analysis Report
    Google Play Reviews 71
  3. Unlock Insights with Our Monzo Bank App Feedback Report
    Google Play Reviews 79
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Grey based on online reviews collected from Google Play. The analysis helps Fintech Product Managers, Market Researchers, Customer Experience Strategists, Financial Analysts, Digital Banking Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.