The customer reviews for the Monzo app highlight a mix of positive experiences with ease of use and unique features, along with negative feedback about customer service, app maintenance, and account access issues.
Source: Google Play Reviews of Monzo - Mobile BankingStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore the mixed customer feedback on Monzo Bank's mobile app with our in-depth analysis report.
I m a having account of monzo but suddenlyr disappeared from screen please let me find out my monzo.account I like monzo banking because of shopping ATM card help to withdraw money when ever required money and it's helpful for while travelling on bus and also too easy to find balance of money can transfer easily money
Very good customer service support and very helpful app
Forced to update again. The reason given is trivial (something about fresh laundry). App accounts will only make progress vs online banking when this nonsense is stopped
Trying to sign up. When I use the link sent to my email the app stops working. Have reinstalled several times and still doesn't work.
Flex is very convenient. However, custom categories in Joint Accounts are long overdue. When are they coming?
I can't edit my postcode on the app since I can't edit it. I need to get my card, but it will go to the wrong address if I am unable to put in the correct address.
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This page displays purchase options and a preview of the customer feedback analysis report for Monzo - Mobile Banking based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, Customer Service Managers, Market Research Analysts, Banking Consultants to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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