Unlock Insights: Robinhood User Feedback Analysis Report
Robinhood: Stocks & Crypto receives mixed reviews from users. While some praise its ease of use and learning tools, others criticize its customer support, billing practices, and perceived lack of transparency. Several users mention issues with account restrictions and delayed fund withdrawals. Despite positive experiences with investing and app functionality, concerns about trustworthiness and service quality persist. Overall, users highlight the app's accessibility for both new and experienced investors, albeit with reservations about certain features and company practices.
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Easy to use interface, decent exposure to stocks and crypto.
Sentiment
Positive
Content
User Experience
Mar 12, 2024
They say it's for amateur but I've used webull which is awesome and fidelity which is antique software... Robinhood is great except charts. Webull is chart king
Sentiment
Positive
Content
User Experience
Mar 12, 2024
Garbage. I think I have theft. You can't talk to anyone on the phone. I just reported them to the BBB better business bureau. Hopefully the possible theft and problems can be addressed.
Sentiment
Negative
Content
Account Security
Mar 12, 2024
In 500 letters .Why? This app is not suitable when you want your money. Not now but right now. over 5k involved at that time and a series of restrictions were place upon my account. Had to wait a long time to remove the money and the account was not a new one. Not responding further and customer service absolutely uninformed . I still use the app but the account will never be trusted to hold as much money as I had in it. Plus my name is misspelled on the account and It has been unfixed .
Sentiment
Negative
Content
Account Security
Mar 12, 2024
Seems pretty shady that you guys front load margin funding when signing up. No wonder you see all those reddit posts with robinhood accounts in the negative.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Robinhood: Stocks & Crypto based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, Customer Experience Strategists, Market Researchers, Investment Advisors to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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