User Reviews Highlight Operational Challenges of EatSure Food Delivery App
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Discover EatSure App's User Insights & Operational Challenges

User Reviews Highlight Operational Challenges of EatSure Food Delivery App

The reviews for the 'EatSure: Food Delivery' app present a mix of opinions, revealing significant user dissatisfaction primarily due to customer service issues, app functionality, and delivery delays. Many users voice frustration about automated customer support, cancelled orders resulting in full charges, and inaccurate delivery tracking. Positive feedback highlights the quality of food, particularly biryani, and attractive discounts compared to competitors like Swiggy and Zomato. However, instances of failing to deliver promised offers, such as 1+1 deals, further diminish user trust. Overall, while some users appreciate the app's food selection and deals, persistent operational challenges hinder its reputation.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Best app ☺️☺️😘😘

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 09, 2024

  • Amazing offers

    Sentiment
    • Positive
    Content
    • Promotions And Discounts
    Oct 09, 2024

  • nice 🙂

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 09, 2024

  • App is not working fake app

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 09, 2024

  • Suparb

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 09, 2024

  • Good

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 08, 2024
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for EatSure: Food Delivery based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Business Analysts, Marketing Professionals, Food & Beverage Entrepreneurs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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