Summary of Customer Reviews for EatSure: Food Delivery App
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Summary of Customer Reviews for EatSure: Food Delivery App

The reviews for EatSure: Food Delivery reveal a mix of customer experiences. Many users praise the food quality and variety, particularly highlighting the pleasing taste of dishes like biryani. However, significant complaints arise regarding customer service, including automated responses, delayed deliveries, and issues with the app's functionality. Users report problems with live order tracking and cancellation policies, with no refunds being issued for quick cancellations. Despite some positive feedback, concerns about misleading offers and lack of delivery in certain areas persist. Overall, while EatSure has potential, improvements in service and customer support are necessary to enhance user satisfaction.

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  • Restaurant Owners
  • Food Industry Analysts
  • App Developers
  • Marketing Professionals
  • Customer Service Managers

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • No refund after I cancelled my food within a minute.full amount deducted.

    Sentiment
    • Negative
    Content
    • Refund Policy
    Oct 09, 2024

  • Worst app with worst extra charges

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 08, 2024

  • Its a user-friendly application

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 08, 2024

  • Food quality is really awesome must try

    Sentiment
    • Positive
    Content
    • Food Quality
    Oct 08, 2024

  • No support for delays order no customer care response they are doing just to ignore

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 08, 2024

  • Good

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 08, 2024
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for EatSure: Food Delivery based on online reviews collected from Google Play. The analysis helps Restaurant Owners, Food Industry Analysts, App Developers, Marketing Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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