Sonos App Update Criticism: Missing Features, Usability Issues, and Bugs
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Sonos App Update Criticism: Missing Features, Usability Issues, and Bugs

Customers are highly dissatisfied with the latest Sonos app update, citing missing features like alarms, sleep timer, and music library search. The new UI redesign is criticized for removing essential functionalities, causing usability issues, and generating numerous bugs, leading to frustration and disappointment among users.

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Custom Date - May 25, 2024
Featured Content
  • Having updated the app, I no longer can find any alarms, and also, the sleep function has gone

    Sentiment
    • Negative
    Content
    • Alarm and Timer Removal Frustrations
    May 09, 2024
  • THIS NEW APP IS A WASTE OF TIME, DO NOT DOWNLOAD IT

    Sentiment
    • Negative
    Content
    • General App Stability Issues
    May 09, 2024
  • Most recent update made the app unusable, it constantly disconnects from the speaker

    Sentiment
    • Negative
    Content
    • Connection and Disconnection Problems
    May 09, 2024
  • Home screen widget gone after recent update

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    May 09, 2024
  • New update removed alarms! That is just ridiculously daft. Also, no Bluetooth support.

    Sentiment
    • Negative
    Content
    • Alarm and Timer Removal Frustrations
    May 09, 2024
  • New update is missing quite a few features... Looking for ways to downgrade

    Sentiment
    • Negative
    Content
    • Missing Features Complaints
    May 09, 2024
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Sentiment Analysis (of 30 reviews)
-97 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sonos based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Customer Success Managers, Market Researchers, Software Developers to discover insights into what people love, dislike, and need.

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