Issues with Integration and Functionality: Heos App Review
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Issues with Integration and Functionality: Heos App Review

The Heos app is experiencing issues with integration, connectivity, and functionality. Users complain about the app crashing, inability to connect with Alexa, and problems with streaming services like YouTube and Soundcloud. The recent update has also made the app less intuitive and difficult to navigate. Overall, users have mixed opinions about the app's performance and features.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • So inconsistent! Heos app has always been clunky UI and speakers constantly drop out. I invested a lot of money in heos with 2x sound bars, 2x amps + subwoofer and after many years of issues I'm finally giving up. Updates to the software seem to make the system progressively worse. Most recently, my soundbar has gone out of sync with the picture. After hours of trauling through settings the only way to fix it is to toggle the sound output type from muvie to music and back to movie? Do not buy

    Sentiment
    • Negative
    Content
    • App Stability
    Jan 20, 2024

  • I like the new update but unfortunately the app constantly crashes and is unresponsive. Please fix this as we have no other option but to use this app

    Sentiment
    • Negative
    Content
    • App Stability
    Jan 20, 2024

  • Great, BUT it only worked once. Since then, it won't find my local radio stations. Using a Denon AVR.

    Sentiment
    • Negative
    Content
    • Compatibility with Music Services
    Jan 20, 2024

  • Super handige app om je muziek via je avr af te spelen. Eerdere problemen met crashes zijn verdwenen maar de user interface is met de laatste updates wel enorm achteruit gegaan. Veel te veel bloated. Ik zie graag een optie om te kunnen wisselen naar de oude interface die een stuk cleaner was.

    Sentiment
    • Positive
    Content
    • User Interface
    Jan 20, 2024

  • Good integration options and overall performance. The last major update did some improvements from UX side but still there si more to be done. The major problem is still the lack of integration with YouTube./Music/.

    Sentiment
    • Positive
    Content
    • Integration with Other Platforms
    Jan 20, 2024

  • It works. My difficulty is no access to XM settings in app to update XM account.

    Sentiment
    • Positive
    Content
    • Functionality
    Jan 19, 2024
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Sentiment Analysis (of 30 reviews)
-23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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