The FordPass⢠app has received a significant backlash from users following recent updates. Common complaints include issues with starting vehicles remotely, inaccurate vehicle information such as fuel levels and oil readings, missing features like location refresh and service schedules, and overall reduced functionality compared to previous versions. Users are frustrated with the lack of essential functionalities and the app's poor performance after updates, leading to a considerable decrease in user satisfaction.
Source: App Store Reviews of FordPass™Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
In-depth analysis of FordPass™ app user feedback highlighting functionality issues, remote start problems, and more.
This was a very useful app. When the new version came out it was a downgrade. Connectivity problems are now common. I rarely had a problem with remote start. Now problems are common. I would prefer the old version.
New update is terrible!!!! Simply awful. The app was very useful and now it is a waste of memory. Ford, shame shame shame.
V 5.0.2 is not good. When I open the app, it tells me my car is already on, then it wonât allow me to turn the car off so I can restart it.
The last version worked just fine.
This version is terrible and missing a LOT OF FEATURES!!! Iâve got a powerboost F150 and I canât even see the power status of the generator. The fuel level is missing. The tire pressure is missing. Terrible!!!!
Can no longer see when the location was last updated or refresh location. I used this only a few weeks ago to recover our stolen vehicle. So glad the timing worked out that way. Interview real customers to get your requirements Ford
Ever since the newest update. My app wonât start my truck!
The slide feature is nice, but when I slide right to start, it just spins & then quits. And goes back to the âvehicle is parkedâ phrase. It used to say âvechile onâ when started up correctlyâŚ
PLEASE FIX!!!
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