Mixed Feedback for Trendyol App: Potential Growth Opportunities
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Explore Trendyol App User Feedback: Opportunities for Growth

Mixed Feedback for Trendyol App: Potential Growth Opportunities

Trendyol's app receives mixed reviews ranging from positive feedback on product variety and discounts to complaints about delivery issues, language options, and return policies. Users appreciate the app's interface and brands available but highlight concerns about delayed deliveries, lack of English language support, and unfair return policies. Some users suggest improvements like adding English language options, optimizing search filters, and enhancing landscape mode functionality. Overall, Trendyol's app shows potential for growth by addressing customer service issues, expanding language options, and refining user experience.

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Custom Date - May 17, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • الكويت

    طلبت شحنه مكونه من 5منتجات وصلي 4 فقط وصارلها اكثر من شهر ومفيش اي رقم تواصل وحاجه مو حلوه نهائي غير راضي جداً

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 26, 2024
  • Hi

    Başvurunuz şaşırtıcı ve harika, ancak fayda sağlamak için Arapça bir dil eklemek istiyoruz

    Sentiment
    • Positive
    Content
    • Language Options
    Apr 23, 2024
  • Seçenek eklenmeli ve Değerlendirme

    Aynı ürün içinde farklı renkleri seçmekde zprlanıyoruz.
    Yanlış gönderilmiş bir ürüne gayet uygun bir dille yapılmış yorum neden reddedilir

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 07, 2024
  • تطبيق فاشل

    لا يستحق نجمة واحد

    Sentiment
    • Negative
    Content
    • Product Quality
    Apr 07, 2024
  • لا أنصح به

    لا أنصح به.. تجربة سيئة

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 03, 2024
  • موقع رائع

    الموقع رائع جدا جوده في المنتجات واسعار مناسبه جدا وتغليف جيد للمنتج وتوصيل ممتاز

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 02, 2024
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Trendyol: Fashion & Trends based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Experience Specialists, Market Researchers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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