Mixed Reviews for Stradivarius - Clothing Store
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Stradivarius Store Review Analysis: Unveil Customer Insights

Mixed Reviews for Stradivarius - Clothing Store

The online reviews for Stradivarius - Clothing Store are mixed, with customers praising the fast delivery and trendy clothes but expressing frustration over technical issues, unresponsive customer service, and difficulties with orders and returns. Many users appreciate the app's usability and variety of payment methods, but others encountered frequent crashes, login problems, and issues with order tracking. While some shoppers had positive shopping experiences and found the app easy to use, others faced significant challenges with customer support and online services.

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  • Marketing Professionals
  • Customer Service Representatives
  • E-commerce Specialists
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Custom Date - May 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very bad

    Once order placed there is no way to track your order or talk to a customer care.

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Oct 09, 2022
  • Excelente

    Muy fácil realizar la Compra... además de qué hay variedad en métodos de de pago. Muy bien!

    Sentiment
    • Positive
    Content
    • Payment and Checkout Experience
    May 02, 2022
  • terrible App

    Not friendly user. “Help” button doesn’t work, “In store availability” button doesn’t work. “Contact” button doesn’t exist.

    Sentiment
    • Negative
    Content
    • User-Friendly Interface Feedback
    Dec 06, 2021
  • Hate it

    NOT FRIENDLY USER + Stradivarius has the worst customer service/experience

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Jul 20, 2021
  • The app is great!

    The app is great, it hasn’t crash or freeze on me.
    I do all my shopping in their app, isn’t edad of going into my computer browser. It is very intuitive and you have everything very organized. I don’t understand the bad reviews, but I also just want to based my review by my experience as continuing shopper that shoppes at Stradivarius quite often de I do it all thru this app.

    Sentiment
    • Positive
    Content
    • User-Friendly Interface Feedback
    Jul 10, 2021
  • Why so many bad reviews?

    Why many bad reviews? I haven’t purchase anything but I like why so many bad reviews for all of these online stores???? I like to know What the stores are doing that seems to be their fault!!! Because from my understanding I’m seeing a great amount of 1 Star ⭐️ only given only to give leave a Review that isn’t good at all!And I have 3 half to be fair. What’s more important to make money one time, or to make money continuously and maintaining maintaining clients for good ?

    Sentiment
    • Positive
    Content
    • None
    May 18, 2021
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Sentiment Analysis (of 30 reviews)
-23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Stradivarius - Clothing Store based on online reviews collected from App Store. The analysis helps Retail Managers, Marketing Professionals, Customer Service Representatives, E-commerce Specialists, App Developers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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