Review of HondaLink App: Slow Performance and Connectivity Issues
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Review of HondaLink App: Slow Performance and Connectivity Issues

Many users are experiencing issues with the HondaLink app, including slow performance, frequent disconnections from the vehicle, and difficulty connecting to the car for remote start. Some users also complain about the app not transferring car information to their phones and the need to wait for the app to refresh before using remote features. The app is also criticized for its outdated interface and limited functionality. Overall, users are frustrated with the app's performance and lack of solutions from customer support.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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  • Need to Give Option to remove pin

    Give option to remove pin. Annoying ever time I enter a command.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 04, 2024
  • Useless App for $100/year

    Installed app for 2023 Pilot and paid $100 for a one year subscription mainly for remote start. Start worked well initially but now says it is refreshing and remote does not work till I start the car manually but then quits within 24 hours. My MB remote works every time without havigbto refresh.
    Very disappointed.

    Sentiment
    • Negative
    Content
    • Remote Start Issues
    Jan 03, 2024
  • Worst APP ever

    Never seems to connect with my car constantly refreshing it and still wont connect

    Sentiment
    • Negative
    Content
    • Connectivity Problems
    Jan 03, 2024
  • Not the greatest

    I do not like that every time you log in you have to wait until the car’s info refreshes before you can turn the car on/off, lock or unlock and then you still have to enter the security pin and wait even more until the app talks to the car. I ave the My Chevy app it a lot better app without all the waiting.

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 27, 2023
  • App doesn't work right or stay updated

    18 PHEV clarity ,,, fuel level in app never moves and always wrong used to be a great app not sure what happened not staying updated or what but not very useful now inoperative

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 24, 2023
  • Where’s the remote start feature.

    I have a fully-loaded 2024 Honda civic. And I’m not able to do remote start on my car. Wassup with that?

    Sentiment
    • Negative
    Content
    • Limited Compatibility
    Dec 20, 2023
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Sentiment Analysis (of 30 reviews)
-86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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