Customer dissatisfaction with American Express credit card app due to frequent crashes, slow updates, and lack of functionality. Users also express frustration with mandatory two-factor authentication, poor customer service, and excessive password prompts. Overall, the app is criticized for its lack of convenience and security concerns.Best for
Here you can see the preview of this report containing the analysis of only 30 latest reviews.
Why does the app need to have embedded trackers collecting a bunch of platform data ? The trackers are from "Functional Software" and "Optimizely". BoA and Chase apps don't have any app trackers.
Recent update completely broke app. App force closes immediately after attempting to open. Clearing cache, deleting and reinstalling app did nothing to help.
One of the worst cards 500 hundred a month on Interest fees do not get this card is a scam one of the worst cards don't not get it save time and money
This is a well organized app working very good very helpful & you are not far from customer service 👍
Where is this "Rewards Module". I can't find it in the Android App. I see my total points, but can't click on it or anything else to see the details.
Very glitchy, often doesn't allow you to sign in with your username, makes you enter your card number then tells you the card is already registered and kicks you out
This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.
Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.
Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here you can see the options.
Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.
We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.