Mixed Feedback for Jupiter: UPI & Credit Cards App
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Mixed Feedback for Jupiter: UPI & Credit Cards App

The reviews for Jupiter: UPI & Credit Cards app highlight mixed feedback, with users praising its user-friendly interface and smooth transactions while also expressing concerns about freezing accounts, problematic KYC processes, and unresponsive customer service. Some users appreciate the app's features like savings options but criticize the changing UI and difficulty in resolving issues. Overall, the app seems to have performance and service quality issues that need improvement.

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Custom Date - Jul 17, 2024
Featured Content
  • Smooth app (makkhan) Rarely payment failure Negligible bugs Suggestions : bring more features like play store redeeming feature and many more

    Sentiment
    • Positive
    Content
    • App Functionality
    Jun 25, 2024
  • after receiving payment my account got freez , i write 10 of emails but not unfreeze my account, I done rekyc by federal bank, till 20 days my account is not unfreeze.

    Sentiment
    • Negative
    Content
    • Account Freezing
    Jun 25, 2024
  • Unable to login, app gets freezed at Getting you started UPI page

    Sentiment
    • Negative
    Content
    • App Loading Issues
    Jun 25, 2024
  • I have mailed regarding my issue it is not resolved yet and now app also not open

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 25, 2024
  • App not loading after video verification. Have reinstalled the app more than 20 times

    Sentiment
    • Negative
    Content
    • App Loading Issues
    Jun 25, 2024
  • Jupiter federal bank ka kyc koi federal bank nhi krta so don't open new account and very bad experience with Jupiter

    Sentiment
    • Negative
    Content
    • Banking Process
    Jun 25, 2024
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Sentiment Analysis (of 30 reviews)
6 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Jupiter: UPI & Credit Cards based on online reviews collected from Google Play. The analysis helps Product Manager, UX/UI Designer, Customer Service Manager, Financial Analyst, Mobile App Developer to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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