Kult App Reviews: Mixed Feedback on Service and Usability
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The reviews for the Kult - Makeup/Beauty Shopping app reveal a mix of enthusiasm and frustration from users. Many appreciate the sleek design and attractive discounts, but numerous complaints highlight severe issues with customer service, delayed refunds, and order cancellations. Users frequently report difficulties logging in, lack of tracking updates, and inadequate product availability. The app's appeal is undermined by the perception of it being unreliable, with some labeling it as a fraud. While some customers still enjoy the shopping experience, the overwhelming sentiment indicates a pressing need for improved customer support and order fulfillment processes.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Kult - Makeup/Beauty Shopping based on online reviews collected from App Store. The analysis helps Retail Marketing Managers, Customer Service Executives, E-commerce Analysts, Product Managers, Brand Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
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