Kult App Reviews: Mixed Feedback on Service and Usability
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Kult App Reviews: Mixed Feedback on Service and Usability

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The reviews for the Kult - Makeup/Beauty Shopping app reveal a mix of enthusiasm and frustration from users. Many appreciate the sleek design and attractive discounts, but numerous complaints highlight severe issues with customer service, delayed refunds, and order cancellations. Users frequently report difficulties logging in, lack of tracking updates, and inadequate product availability. The app's appeal is undermined by the perception of it being unreliable, with some labeling it as a fraud. While some customers still enjoy the shopping experience, the overwhelming sentiment indicates a pressing need for improved customer support and order fulfillment processes.

Source: App Store Reviews of Kult - Makeup/Beauty Shopping

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Customer Feedback Analysis of Kult - Makeup/Beauty Shopping

Insightful analysis on Kult App reviews covering user experiences, service issues, and customer feedback.

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Custom Date - May 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Unable to login

    Not received any OTP

    Sentiment
    • Negative
    Content
    • Payment and Login Difficulties
    Dec 27, 2024
  • Very bad unable to login

    Unable to even login no otp sent bad app

    Sentiment
    • Negative
    Content
    • Payment and Login Difficulties
    Dec 27, 2024
  • App login nhi ho raha he plz help me

    Otp nhi aa rahi he

    Sentiment
    • Negative
    Content
    • Payment and Login Difficulties
    Dec 22, 2024
  • Love the app

    It’s my go to app this year. Love it!

    Sentiment
    • Positive
    Content
    • User Interface Concerns
    Jun 25, 2024
  • Cosrx

    Sending fake products

    Sentiment
    • Negative
    Content
    • Fraud Allegations
    May 25, 2024
  • I wish this app takes over nykaa and etc someday

    Same as title

    Sentiment
    • Positive
    Content
    • User Interface Concerns
    May 15, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kult - Makeup/Beauty Shopping based on online reviews collected from App Store. The analysis helps Retail Marketing Managers, Customer Service Executives, E-commerce Analysts, Product Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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