Mixed Reviews for Trendyol: Great Selection but Delivery Issues Persist
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Uncover Insights: Trendyol Customer Feedback Analysis

Mixed Reviews for Trendyol: Great Selection but Delivery Issues Persist

The reviews for the Trendyol app reflect a mixed customer experience. Many users praise the app for its great selection of clothing and homeware at competitive prices, highlighting the quality and variety available. Positive feedback emphasizes the app's effectiveness for shopping and enjoying good discounts. However, several users express significant frustration regarding delivery issues, customer service, and the handling of refunds for returned items. Complaints about inconsistent pricing and lack of communication further detract from the overall shopping experience. Customers recommend improvements in these areas to enhance satisfaction. Overall, while Trendyol has loyal users who appreciate its offerings, critical changes are needed to address existing shortcomings.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Just Amazing

    Amazing clothing and homeware with great prices!

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 10, 2024
  • لا انصح به

    أسوء خدمة عملاء واسوء تجربة مررت بها ولا يوجد تقدير للعميل ولا توجد دقه في المواعيد

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 10, 2024
  • Amazing shopping all in one app

    This app has a good selection of items, both genuine goods from well known brands as well as other brands all of amazing quality and value

    Sentiment
    • Positive
    Content
    • Variety of Products
    Nov 10, 2024
  • رائع جدا

    موقع ممتاز فوق الروعة

    Sentiment
    • Positive
    Content
    • Shopping Experience
    Nov 09, 2024
  • السعر غالي

    يوم اخليه في سله يكون غالي و في عرض مختلف غير ذلك ليش استلم شحنتين و بعدين يبدو تسوق اونلاين كثير سيء في تركيه يعني شركه مب ع قدر ذلك

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Nov 07, 2024
  • Perfect app

    دائماً خيارات حلوة لجميع الفئات العمرية و أسعار تنافسية

    Sentiment
    • Positive
    Content
    • Variety of Products
    Nov 06, 2024
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Trendyol: Fashion & Trends based on online reviews collected from App Store. The analysis helps E-commerce Managers, Market Researchers, Product Managers, Customer Service Executives, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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