Customer Feedback for Gratis App: Affordable Prices, Stock Inaccuracy, Late Deliveries
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Customer Feedback for Gratis App: Affordable Prices, Stock Inaccuracy, Late Deliveries

Despite offering affordable prices and installment options, the app faces issues like sudden crashes during payment and inaccurate stock information. Customers express frustration over late deliveries and lack of gift promotions. However, they praise the easy online shopping experience and the compassionate, animal-friendly approach of the store. There are suggestions for improvements in delivery speed, payment options, and customer service. Overall, Gratis is appreciated for its discounted products and diverse selection.

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  • Marketing Professionals
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  • E-commerce Strategists
  • Product Managers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • uygulama sıkıntılı

    güncel stoktaki ürünleri doğru göstermiyor ödeme adımında hata veriyor gerçekten kötü bi uygulama ya

    Sentiment
    • Negative
    Content
    • Payment Issues
    Apr 17, 2024
  • Uygulamadan atıyor

    Alışveriş yapılmıyor ödeme kısmına gelince uygulamadan atıyor rezalet

    Sentiment
    • Negative
    Content
    • App Usability
    Apr 14, 2024
  • Gratiss

    Çok memnun olarak ve aktif olarak kullanıyorum. İyi ki varsın Gratis 🌸❤️

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 12, 2024
  • Kargo

    Kargo canımı sıkmaya başladı kilis küçük bi yer kargoya gerek yok hemde 30 lira

    Sentiment
    • Negative
    Content
    • Shipping and Packaging
    Apr 11, 2024
  • Kargo

    Kargo firması değişmeli ve o kadar alışveriş yapıyoruz hediye gönderemezmisiniz??

    Sentiment
    • None
    Content
    • Customer Service
    Apr 08, 2024
  • Teşekkürler

    İndirimler gayet güzel👏👏👏👍

    Sentiment
    • Positive
    Content
    • Discounts and Promotions
    Mar 28, 2024
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Gratis: Kişisel Bakım & Makyaj based on online reviews collected from App Store. The analysis helps Retail Managers, Marketing Professionals, Customer Service Managers, E-commerce Strategists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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