Customers express frustration with YemekSepeti app
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Uncover Insights from YemekSepeti App Customer Feedback Report

Customers express frustration with YemekSepeti app

Customers express frustration with the YemekSepeti app, citing issues with communication, delays in orders, and incorrect deliveries. They also experience difficulties in reaching customer service and receiving refunds. Some complain about the quality of market shopping and the lack of reliability in the new courier system. Users find the app buggy and have problems with payment screens. Others mention issues with app compatibility, inability to use meal vouchers, and poor customer support. Overall, the app receives negative feedback for its functionality and service.

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  • Customer Service Managers
  • Market Analysts
  • UX/UI Designers

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Custom Date - May 06, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Rezaletttttın adı YEMEK SEPETI

    Allah belanızı versin yapacagınız uygulamaya ıncın top oynuyor allaha emanet resmen bır yıldızı bırak noktasını haketmıyor

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 08, 2023
  • Uygulama bitmiştir bügünden benim için

    2 saattir bekliyorum ne müşteri temsilcisi nede kimse ile irtibat yok

    Sentiment
    • Negative
    Content
    • Delivery Time
    Nov 08, 2023
  • Süper

    Her gün kullandığım en muhteşem yemek uygulaması çok teşekkürler

    Sentiment
    • Positive
    Content
    • Food Quality
    Nov 08, 2023
  • Vakit kaybı

    Söylenen hiçbir şey zamanında gelmiyor 2 saatte gelmesi ne demek kendinden geçmiş yemekler müşteri hizmetleri vasat ama reklamlar şahane

    Sentiment
    • Positive
    Content
    • Delivery Time
    Nov 08, 2023
  • İlgisiz

    Ne zaman yemek siparis etsem her zaman bir sorun. Cozumleri gorusmeyi sonlandirip parayi iade etmek. İlgisiz sacma bir site.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 07, 2023
  • Tam bir fiyasko

    Market alışverişleri tam bir fiyasko sakın söylemeyin. Ya eksik geliyor ya bozuk. Kesinlikle bu işi beceremiyorlar

    Sentiment
    • Negative
    Content
    • Order Accuracy
    Nov 06, 2023
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Sentiment Analysis (of 30 reviews)
-66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Yemeksepeti: Food & Grocery based on online reviews collected from App Store. The analysis helps Restaurant Owners, App Developers, Customer Service Managers, Market Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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