Mixed Reviews for McDonald's App: Order Accuracy, App Functionality, Customer Service Highlighted
  • 78 users bookmarked
  • Who is this report for?
    • Market Researchers
    • Mobile App Developers
    • Customer Experience Managers
    • Brand Strategists
    • Restaurant Owners
Mixed Reviews for McDonald's App: Order Accuracy, App Functionality, Customer Service Highlighted

McDonald's App Review Analysis: Unveil Customer Insights

The online reviews for McDonald's app are mixed, highlighting issues with order accuracy, app functionality, and customer service. Customers mention problems with orders not being fulfilled, app crashes, difficulties in changing locations, and lack of responsiveness from customer service. On the positive side, some users appreciate the convenience, good deals, and free items offered by the app. However, concerns about fund allocation and political affiliations also emerge. Overall, while there are complaints about technical glitches and service quality, some customers praise the freshness of the food and customer service received.

Source: App Store Reviews of McDonald's

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of McDonald's

Uncover insights from McDonald's app reviews on order accuracy, app functionality, and more with our analysis report.

Export
Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Thank You For Making Me Never Eat McDonald’s Again!

    Genuinely find it hilarious that there’s no way to leave negative feedback within the app. Ronald’s got 505 E Colfax to thank for this one star 👍 Not that anyone cares.

    Sentiment
    • Negative
    Content
    • Political Concerns
    Apr 23, 2024
  • Supports genocide

    Many little kids are dying and mc Donald’s funds Israel when they are the ones killing the Palestinian babies? I used to always get mc Donald’s, but since I found out they been funding Israel i stopped getting mc Donald’s and I started to boycott them. WE DO NOT SUPPORT GENOCIDE!

    Sentiment
    • Negative
    Content
    • Political Concerns
    Apr 22, 2024
  • It works

    My only issue is with the waiting time. I would like to pick my food off the counter the second I enter the store that’s why I place my order an hour ahead. The constant tracking is no bueno.

    Sentiment
    • Positive
    Content
    • Speed of Service
    Apr 22, 2024
  • Never get my rewards

    I go thru the mobile app and I never get the deals. It is so frustrating and I contact your customer service and never get any answers. I like McDonald’s but I think your app is a farce.

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 22, 2024
  • Effective, but layout could be better

    This app works just about every time I use it, but the layout is weird where the fonts and pictures are small.

    Sentiment
    • Positive
    Content
    • App Functionality
    Apr 22, 2024
  • Can’t combine points

    App is a gimmick how can I not combine coupons with the points that I earned if I have accumulated thousands of points with my money I should be able to use all of them to redeem multiple items . Chick fila app doesn’t limit you to one redeemable item at a time that’s a scam this needs to be fixed

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 22, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
0 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from App Store and many other platforms.

  1. Uncover Insights from YemekSepeti App Customer Feedback Report
    App Store Reviews 79
  2. Unlock Kroger App Feedback Insights: Enhance Your Strategy
    App Store Reviews 77
  3. Comprehensive Bsit Babysitting App Review Analysis
    App Store Reviews 71
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for McDonald's based on online reviews collected from App Store. The analysis helps Market Researchers, Mobile App Developers, Customer Experience Managers, Brand Strategists, Restaurant Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.