GoldSilver.com: Informative, Smooth Transactions, Reliable Service
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GoldSilver.com: Informative, Smooth Transactions, Reliable Service

GoldSilver.com is praised for its informative content, smooth transactions, reliable customer service, and secure packaging. Customers appreciate the educational materials provided by Mike Maloney, the straightforward purchasing process, and the prompt delivery of high-quality products. However, some concerns were raised regarding account management and communication delays. Overall, the majority of reviews express satisfaction with the company's services and products.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Simple process to buy both Gold and…

    Simple process to buy both Gold and Silver, with prompt delivery.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Feb 12, 2024
  • Security is a top priority for me

    Security is a top priority for me. Travis at GoldSilver.com made me feel very comfortable while givng him sensitive information.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 02, 2024
  • Metals Purchase

    Quick response. Ease of payments.Good tracking.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jan 16, 2024
  • The Best place to purchase you precious…

    The Best place to purchase you precious metals! & Best site for monetary and precious metal education

    Sentiment
    • Positive
    Content
    • Information & Education
    Sep 07, 2023
  • ZERO ISSUES

    ZERO ISSUES, EVERYTHING WILL BE EXACTLY THE WAY YOU WANT IT!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 30, 2023
  • Quick and easy

    Quick, easy, and straightforward.Wonderful on-line (website) service. Quickly packaged and shipped with on-line tracking.

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Aug 20, 2023
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GoldSilver.com  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Market Researchers, Investment Advisors, E-commerce Managers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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