Hargreaves Lansdown: User-Friendly Investment Platform with Room for Improvement
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Hargreaves Lansdown: User-Friendly Investment Platform with Room for Improvement

Hargreaves Lansdown (HL) is a widely-used investment platform known for its user-friendly website and comprehensive range of investment options. Customers appreciate the efficiency of its services, high-quality customer support, and accessibility of information, making it easy to manage investments. However, some users have expressed concerns about the high fees associated with trading and the misleading expectations regarding managed investment services. Overall, HL has a solid reputation for being professional and reliable, although there are areas for improvement in terms of cost-effectiveness and clarity in their offerings.

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  • Investment Advisors
  • Marketing Managers
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  • Customer Experience Specialists

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great service and value

    Great service and value. Many products to choose from. Easy to use website.

    Sentiment
    • Positive
    Content
    • Investment Platform Usability
    Sep 17, 2024
  • Easy to add money

    Easy to add money. Easy to make trades/buy online.

    Sentiment
    • Positive
    Content
    • Investment Platform Usability
    Sep 17, 2024
  • Easy to use and all information…

    Easy to use and all information available for you to make any financial decisions.

    Sentiment
    • Positive
    Content
    • Research and Information
    Sep 17, 2024
  • Withdrawels impossible

    Withdrawels impossible

    Sentiment
    • Negative
    Content
    • Account Management
    Sep 16, 2024
  • Website easy to use

    The website makes it very straightforward to transfer, re-invest, withdraw or add funds.

    Sentiment
    • Positive
    Content
    • Investment Platform Usability
    Sep 15, 2024
  • Excellent and very rapid response

    Excellent and very rapid response - highly recommended

    Sentiment
    • Positive
    Content
    • Response Time
    Sep 13, 2024
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Sentiment Analysis (of 30 reviews)
72 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hargreaves Lansdown  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Marketing Managers, Product Managers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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