VectorVest: Mixed Customer Feedback on Services and Support
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VectorVest: Mixed Customer Feedback on Services and Support

Mixed reviews on VectorVest, with customers praising educational materials, market guidance, and software while criticizing customer service, unreliable data, and subscription issues. Some users highlight substantial gains while others express frustration with canceled subscriptions, technical difficulties, and lack of refunds. Recommendations include thorough research, following advice diligently, and managing portfolios actively for success.

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  • Investment Advisors
  • Customer Experience Managers
  • Market Researchers
  • Portfolio Managers

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • VV customer service is very poor

    VV customer service is very poor, asked to hold the account due to holidays, they have to keep charging subscriptions. Very disappointing.Also they stop oparating in the UK, now all the course materials are not accessible.

    Sentiment
    • Negative
    Content
    • Accessibility and Website Concerns
    Jan 19, 2024
  • Great service

    Great service, have found so many great stocks to invest in over a few years, pretty simple to use and I called customer service the other day and they picked up within a ring or 2, self displine is the key to success Grasshopper.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 05, 2023
  • This news is after the fact.!!

    This news is after the fact.!!! It really does not work in my opinion. Tied and lost.

    Sentiment
    • Negative
    Content
    • Investment Success and Profits
    Apr 17, 2023
  • I’ve been a subscriber since 2007 .

    I’ve been a subscriber since 2007 .You can’t beat the market timing systems or searches! Great customer support and training also!

    Sentiment
    • Positive
    Content
    • Stock Market Guidance and Analysis
    Apr 23, 2022
  • This is a great and deep program and…

    This is a great and deep program and had so many free tutorials and videos that a person can learn so much about investing.

    Sentiment
    • Positive
    Content
    • Learning and Education Resources
    Mar 31, 2021
  • I have been unable to cancel my…

    I have been unable to cancel my subscription for several months. You cannot cancel online, nor via phone in Australia. When I attempt to contact them in the US I continually have been unable to get through.Complete rip-off, don't bother wasting your money.

    Sentiment
    • Negative
    Content
    • Subscription Cost and Value
    Jan 10, 2021
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Sentiment Analysis (of 30 reviews)
-8 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for VectorVest  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Customer Experience Managers, Market Researchers, Portfolio Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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