Capital One App and Service Reviews
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Capital One App and Service Reviews

Customers praise Capital One's user-friendly app, security features, and customer service. However, some have had issues with the app's verification process and restrictions on account activity. Capital One also receives criticism for taking money from accounts without notification. Many users appreciate Capital One's opportunities to rebuild credit and earn rewards.

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Custom Date - Mar 04, 2024

Featured Content

  • Ease of Use + Excellent supports

    Cool apps and terrific continued consistent service support help. Love you Cap One!

    Sentiment
    • Positive
    Content
    • Customer Service Praise
    May 25, 2023
  • They steal your money.

    If you use this account watch your money and keep track of it because they will slowly take money out of your account without letting you know. I would not recommend them.

    Sentiment
    • Negative
    Content
    • Payment Restrictions and Unusual Activities
    May 24, 2023
  • A great way to build your credit

    I’m enjoying this service……the only thing I don’t like is when I pay my entire bill early multiple times throughout the month my account becomes restricted because of unusual activities…..almost like it’s a crime of impossible for someone to pay in full on time

    Sentiment
    • Positive
    Content
    • Payment Restrictions and Unusual Activities
    May 24, 2023
  • Great fraud department

    Great advance notification strange activities .
    Thanks Cap1

    Sentiment
    • Positive
    Content
    • Account Security and Alerts
    May 24, 2023
  • Unable to access Zelle

    Why can’t I access Zelle through the mobile app? That’s dumb asl

    Sentiment
    • Negative
    Content
    • Mobile App Functionality Issues
    May 24, 2023
  • Requests-

    Why do you have to ask about income and employment? I pay my bill in full, on time, every month. That’s what you need to know!

    Plus I could not go to my online account until I agreed to have you share my info. Horrible!!

    Sentiment
    • Negative
    Content
    • Income and Employment Inquiry Concerns
    May 24, 2023
  • See All Reviews
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