CEPTETEB App Reviews: Mixed Feedback on Usability and Customer Service
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CEPTETEB App Reviews: Mixed Feedback on Usability and Customer Service

CEPTETEB app reviews reveal a mix of positive and negative feedback. Customers appreciate the quick response to requests, security measures, and staff's efforts. However, there are concerns about technical issues, account management errors, and application usability. Users highlight the ease of use, customer service quality, and banking features. Improvements are suggested for QR code payments, password change frequency, and account opening process. Overall, CEPTETEB is praised for its simplicity, accessibility, and international services.

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  • Product Managers
  • Customer Experience Specialists
  • Digital Marketers
  • Financial Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kullanıcı dostu

    Kullanımı basit her şeye kolayca erişim mümkün

    Sentiment
    • Positive
    Content
    • User-Friendly Interface
    Apr 11, 2024
  • Kredi ekranı

    Dün gece kredim onaylandı bu saate kadar kredi ekranına ulaşamıyorum hata veriyor

    Sentiment
    • Negative
    Content
    • Technical Issues with Mobile App
    Apr 07, 2024
  • Fevkalade

    Bence en güzel ve en kolay kullanılan banka appı

    Sentiment
    • Positive
    Content
    • User-Friendly Interface
    Apr 01, 2024
  • Uygulamaya girilmiyor

    Uygulamayı silip tekrar yüklememe rağmen girdiğimde direk atıyor ekrandan giriş sağlayamıyoruz lütfen düzeltin .

    Sentiment
    • Negative
    Content
    • Difficulty in Accessing Features
    Apr 01, 2024
  • Para transferi

    Kamera ile iban ile okuma özeliği gelmeli

    Sentiment
    • Positive
    Content
    • User-Friendly Interface
    Mar 30, 2024
  • Süper bir banka

    Yurt içi yurt dışı harikasınız👍

    Sentiment
    • Positive
    Content
    • Online Banking Experience
    Mar 28, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for CEPTETEB based on online reviews collected from App Store. The analysis helps Banking Executives, Product Managers, Customer Experience Specialists, Digital Marketers, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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