Critical Issues with Tauron Mobile App
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    • Mobile Application Developers
    • Product Managers
    • Customer Service Managers
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Critical Issues with Tauron Mobile App

Unlock Insights: Tauron App Feedback Analysis Report

The Tauron mobile app has been consistently plagued with login errors, server issues, and biometric authentication problems for over 6 months. Users encounter difficulties with bill payments, account logouts, and inaccurate data display. The customer service response is unsatisfactory, and the app lacks essential features such as invoice notifications. Overall, the app requires significant improvement and has caused frustration among users.

Source: App Store Reviews of Mój TAURON

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Customer Feedback Analysis of Mój TAURON

Uncover the critical issues of the Tauron app with our in-depth customer feedback analysis report. Essential for app improvements.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Aplikacja Tauron to dno dna

    Witam aplikacja taurona na Macbook to pora偶ka , programi艣ci do rozwa艂ki na iphone jeszcze daje rad臋 na macos to 艣mie膰, Tauron jako monopolista wog贸le ma klient贸w gdzie艣 ,ta sama sytuacja jest z innymi produktami od Taurona, ko艅cz膮c na stronie www pod nazw膮 ebook, 艣miech na sali

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 01, 2023
  • Wylogowuje

    Aplikacja wylogowuje konto po ka偶dym wy艂膮czeniu, przy pr贸bie u偶ycia Face ID po prostu si臋 wy艂膮cza.

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 01, 2023
  • Brak informacji

    Po aktualizacji brak informacji o wysoko艣ci op艂aty za pr膮d przy podaniu stanu licznika. Przed aktualizacj膮 cz艂owiek odrazu wiedzia艂 ile musia艂 zap艂aci膰 a teraz trzeba czeka膰 偶eby kto艣 policzy艂 馃槀

    Sentiment
    • None
    Content
    • Account Information
    Oct 24, 2023
  • Zwiecha

    Apka 2.1.14 logouje si臋 wieki a potem nast臋puje zwiecha uppps co艣 posz艂o nie tak b艂膮d serwera.

    Sentiment
    • Negative
    Content
    • Server Error
    Oct 22, 2023
  • Aplikacja Tauron

    Bardzo dobra aplikacja - 艂atwa w obs艂udze i ma wszystko co trzeba wiedzie膰 - polecam.

    Sentiment
    • Positive
    Content
    • App Performance
    Oct 20, 2023
  • Wieczne problemy z logowaniem.

    Regularnie blokuje si臋 logowanie biometryczne. Podanie has艂a te偶 nic nie daje, jedyna opcja to reset has艂a kt贸ry czasami te偶 nic nie daje.

    Sentiment
    • Negative
    Content
    • Biometric Authentication
    Oct 08, 2023
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Sentiment Analysis (limited preview)
-64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mój TAURON based on online reviews collected from App Store. The analysis helps Mobile Application Developers, Product Managers, Customer Service Managers, UX/UI Designers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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