Critical Issues with Tauron Mobile App
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    • Mobile Application Developers
    • Product Managers
    • Customer Service Managers
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Critical Issues with Tauron Mobile App

Unlock Insights: Tauron App Feedback Analysis Report

The Tauron mobile app has been consistently plagued with login errors, server issues, and biometric authentication problems for over 6 months. Users encounter difficulties with bill payments, account logouts, and inaccurate data display. The customer service response is unsatisfactory, and the app lacks essential features such as invoice notifications. Overall, the app requires significant improvement and has caused frustration among users.

Source: App Store Reviews of Mój TAURON

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Customer Feedback Analysis of Mój TAURON

Uncover the critical issues of the Tauron app with our in-depth customer feedback analysis report. Essential for app improvements.

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Custom Date - Mar 13, 2025
Popular Phrases (limited preview)
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  • Aplikacja Tauron to dno dna

    Witam aplikacja taurona na Macbook to porażka , programiści do rozwałki na iphone jeszcze daje radę na macos to śmieć, Tauron jako monopolista wogóle ma klientów gdzieś ,ta sama sytuacja jest z innymi produktami od Taurona, kończąc na stronie www pod nazwą ebook, śmiech na sali

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 01, 2023
  • Wylogowuje

    Aplikacja wylogowuje konto po każdym wyłączeniu, przy próbie użycia Face ID po prostu się wyłącza.

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 01, 2023
  • Brak informacji

    Po aktualizacji brak informacji o wysokości opłaty za prąd przy podaniu stanu licznika. Przed aktualizacją człowiek odrazu wiedział ile musiał zapłacić a teraz trzeba czekać żeby ktoś policzył 😂

    Sentiment
    • None
    Content
    • Account Information
    Oct 24, 2023
  • Zwiecha

    Apka 2.1.14 logouje się wieki a potem następuje zwiecha uppps coś poszło nie tak błąd serwera.

    Sentiment
    • Negative
    Content
    • Server Error
    Oct 22, 2023
  • Aplikacja Tauron

    Bardzo dobra aplikacja - łatwa w obsłudze i ma wszystko co trzeba wiedzieć - polecam.

    Sentiment
    • Positive
    Content
    • App Performance
    Oct 20, 2023
  • Wieczne problemy z logowaniem.

    Regularnie blokuje się logowanie biometryczne. Podanie hasła też nic nie daje, jedyna opcja to reset hasła który czasami też nic nie daje.

    Sentiment
    • Negative
    Content
    • Biometric Authentication
    Oct 08, 2023
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Sentiment Analysis (limited preview)
-64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mój TAURON based on online reviews collected from App Store. The analysis helps Mobile Application Developers, Product Managers, Customer Service Managers, UX/UI Designers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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