Overview of Guest Experiences at NG Enjoy Hotel, Sapanca
Unlock Insights: NG Enjoy Hotel Customer Feedback Report
NG Enjoy Hotel in Sapanca receives largely positive feedback from guests, highlighting its comfortable rooms, attentive staff, and excellent food quality. The hotel is praised for its beautiful location amidst nature, spacious facilities, and various dining options. Many reviewers commend the friendly service, especially from staff members like Ms. Zülal and Mr. Ramazan. The spa facilities, while occasionally criticized for inconsistency, generally enhance the relaxing experience. However, some guests voiced concerns regarding cleanliness in certain areas and the management of specific amenities. Overall, NG Enjoy is recommended for families and couples seeking a tranquil getaway with ample activities and beautiful surroundings.
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We appreciate the attentiveness and good service of the waitstaff Kadir Bey, Aysenur Mrs and Eyüp Bey serving breakfast at the Ihlamur restaurant. The hotel''s quality of service was very good, the quality and taste of the food. We were very pleased
Sentiment
Positive
Content
Service Quality
Oct 01, 2024
SAPANCA DA DOĞA İÇERİSİNDE HARİKA BİR TESİS
Situated in a Sapancada, the property allows for intimate time with nature. The Quiet Pool is great, especially situated amid forested walkways and trees. Serving as a half B&B, breakfast and dinners are good enough and very tasty. All the staff are attentive and friendly. The rooms are very spacious. It''s a family-friendly property.
Sentiment
Positive
Content
Hotel Location
Aug 01, 2024
Awesome stay
We booked 2 Terrace rooms for 2 nights and were very happy therefore we decided to extend for 2 other nights. Perfect experience we enjoyed our stay a lot The service was also amazing The staff are very welcoming Ms Zulal and Irem helped us a lot
Sentiment
Positive
Content
Room Comfort
Aug 01, 2024
Perfect
It is a wonderful facility, a place where I stayed with pleasure. The food is good, the rooms are very large and spacious, massage is recommended, the walking track is a feature you need and it is a facility where we stayed with pleasure. The staff is attentive and I congratulate the hotel manager for having such a staff.
Sentiment
Positive
Content
Activities and Amenities
Sep 01, 2023
My experience
I really liked the hotel and the location is extremely amazing, the food was so clean and delicious and the workers were very king and polite. The receptionist and specially Ramazan were very welcoming and so helpful. It was an amazing experience and I will definitely visit again.
Sentiment
Positive
Content
Service Quality
Jul 01, 2021
At the heart of Nature
Location is ideal for a short weekend stay with the family or for business meetings especially if you plan outdoor team building activities. 1 hr drive from Sabiha Gokcen Airport of Istanbul. Rooms are large and clean. Bed is confortable. Food is delicious. There is a nice hiking/walking track
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This page displays purchase options and a preview of the customer feedback analysis report for NG Enjoy based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Customer Service Trainers, Marketing Professionals to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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