Unlock Insights: Gloria Serenity Resort Feedback Analysis

Our sixth time staying at Gloria Serenity and the resort was a perfect choice for our family holiday of 15 people aged from 14 to 75!We had two vegans in the party and the choice at the buffet was super.Our rooms were spacious and kept so clean by housekeeping. In fact the hotel and grounds are immaculate. The staff were super attentive and we felt really looked after on our holiday. One request would be to make the pool bar a little bigger as there are only a few tables to sit around in the water whilst drinking an afternoon cocktail! Bravo Gloria Serenity - we will be back!

Golf Trip for 4 couples in late April'22 to Serenity was superb. Courses in great condition, hotel had an excellent range of restaurants with the French & Japanese as stand outs. Steakhouse staff need more training as not as professional as the others. Buffet breakfast & evening meals also of a high standard. We paid a £300 supplement for ground floor room leading out to the long narrow swimming pool but at this time of the year it certainly does not warrant paying the extra. Summertime maybe it would make sense but not in late Spring. I would definitely recommend Gloria Serenity

Our first time here (also in Turkey), and it won't be the last.We have 5 star properties world-wide to compare and Gloria Serenity ranks with the very best.The accommodation is excellent, the food caters for all tastes at a consistently high standard, but what really sets GR apart is the location and the top-drawer service from all members of the team.We have rarely experienced service of this standard in the Caribbean, Far and Middle East , nor anywhere in Europe.

It was a great getaway, staff were friendly and effecient. Rooms were clean and disinfected before arrival. Room was luxerious and spacious. Ground were well kept, and pools were great, Great selection of food in resturants. We thoroughly enjoyed our selves.Masks and hand sanitizer were readly available including dinning tabels.

We visited the Serenity resort on week commencing 1st October and couldn't speak more highly enough about the facilities, restaurants, quality of service and cleanliness of the hotel and its surroundings. A great deal of thought has been put into their Covid-19 procedures and it was quite obvious that the safety of guests was paramount.The food in the a la carte and self service restaurants was excellent and the staff couldn't do enough for you.We stayed with friends in a pool-side villa, which was kept spotless by cleaning staff throughout our stay. The grounds of the resort, which are substantial, were maintained to a high standard and there's no doubt that we will be returning to the resort at a later date.

It’s our first day at Gloria Serenity and I feel like I need to share my experience to warn future travelers.When we’ve arrived to a hotel I put my 14 months old straight to bed for a nap. The mattress was much wider and shorter than a bed frame, so it was really uncomfortable to sleep there, but my daughter was so tired that I decided to fix this issue later. In 15 min the bed frame broke down! Luckily, my LO is ok, just got very scared! We’ve called to a receptionist explaining the whole situation and a cleaning lady came in 10 min asking if we wanted to change a bed linen!.. We’ve called again, and only then they’ve changed the bed frame. Not a pleasant start of a holiday!