Holiday Inn Berlin Schönefeld Airport Hotel Reviews
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Holiday Inn Berlin Schönefeld Airport Hotel Reviews

Exclusive Review Analysis: Holiday Inn Berlin Airport

Hans-Grade-Allee 5, 12529 Berlin Germany

This summary provides an overview of 30 reviews of the Holiday Inn Berlin Schönefeld Airport hotel. The reviews highlight the hotel's comfortable rooms, good service, and proximity to the airport. However, some reviewers mentioned issues with the shuttle service, noise insulation, and the location. Overall, the hotel received mixed reviews.

Source: Tripadvisor Reviews of Holiday Inn Berlin Airport - Conf

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Customer Feedback Analysis of Holiday Inn Berlin Airport - Conf

Insightful analysis of 30 reviews for Holiday Inn Berlin Schönefeld Airport, covering room comfort to shuttle service.

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Custom Date - Dec 22, 2024
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  • Business Trip

    Staff is very nice. Bed is comfortable. Breakfast is good. One thing is that the in the bathroom there is a high step to enter the shower or bathtub. You have to be careful not to slip. AC doesn't give a lot of cool air even though the setting is on the highest.

    Sentiment
    • None
    Content
    • Room Comfort
    May 01, 2023
  • Business trip

    staff very friendly and helpful location though is about 10 minutes from the airport terminal and about 40 minutes from Berlin City Centre, so not a good place to stay if you are intending on visiting the city

    Sentiment
    • Positive
    Content
    • Hotel Location
    Jan 01, 2023
  • Hospitality at its finest

    We had dinner at the Holiday Inn Berlin Schönefeld Airport hotel and it was delicious. Excellent service, lovely food and we were offered a complimentary drink at the end. My wife and I shared a quiche for starters and a schnitzel for main course. Both very nice.

    Sentiment
    • Positive
    Content
    • Restaurant
    Aug 01, 2022
  • Well run property. Nice rooms

    This is a perfect hotel for layover at Berlin airport or business travel. Executive rooms well appointed and staff is helpful, especially Thomas the fantastic manager. There’s a shuttle to & from the airport early as 4 am. I highly recommend this property to others

    Sentiment
    • Positive
    Content
    • Staff Service
    Nov 01, 2021
  • Ok for a short stay

    The hotel is ok for an airport hotel. Services not that great - we got there late and the extra bed was not prepared. They brought the sheets and literally dumped them on the bed and let us prepare the bed. Otherwise nothing to comment on, our short was fairly short.

    Sentiment
    • None
    Content
    • Room Comfort
    Nov 01, 2021
  • Everything you need !

    If the room is small, you have all you need. Toiletries could be improved in bathroom. Noise insulation from the street as well. Bar / restaurant / breakfast above average. Will definitely go back again.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Oct 01, 2019
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46 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Berlin Airport - Conf Centre, An IHG Hotel based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Hospitality Consultants, Marketing Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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