Mixed Customer Reviews for Mondawe.com Products and Services
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Mixed Customer Reviews for Mondawe.com Products and Services

Mondawe.com receives mixed reviews, with customers praising the quality of products like fireplaces and sinks but expressing concerns about missing parts, unclear instructions, and slow customer service response. Positive comments highlight easy installation, elegant design, and efficient functions. Issues mentioned include missing lights, uncomfortable chairs, and difficulty with assembly. While some customers appreciate fast delivery and exceptional customer service, others express dissatisfaction with warranty claims and taste issues with faucets. Overall, Mondawe.com offers a range of products with varying quality and customer service experiences.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • We have been reaching out to the…

    We have been reaching out to the company with a warranty request because our item was received with a damaged part and NO ONE will contact us.

    Sentiment
    • Negative
    Content
    • Customer Service and Responsiveness
    Feb 10, 2024
  • Even a caveman can put it together.

    Went together extremely well, everything lined up, no problems. I'm 77yrs old and built entire Gazebo myself it's that EZ.

    Sentiment
    • Positive
    Content
    • Assembly Experience and Instructions Clarity
    Jan 26, 2024
  • Love the new fireplace

    Love the new fireplace. It was easy to install and worked with no issues. Highly recommend

    Sentiment
    • Positive
    Content
    • Product Quality and Installation Experience
    Jan 17, 2024
  • Missing many parts

    My 12x20 is missing so many parts and I have left several voicemails and no response by the company. Buyer beware!

    Sentiment
    • Negative
    Content
    • Issues with Missing or Damaged Parts
    Jan 16, 2024
  • Very hard to fill with sand

    Very hard to fill with sand Can’t use umbrella at all without extra weighted base That should be noted when purchasing one

    Sentiment
    • Positive
    Content
    • Product Functionality and Performance
    Jan 03, 2024
  • The delivery was smooth and professionally managed.

    The delivery was smooth and professionally handled. The delivery staff went above & beyond his task of carefully depositing the items on a preferred area on our ground.Thank you.

    Sentiment
    • Positive
    Content
    • Delivery Experience and Packaging
    Dec 05, 2023
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for mondawe.com  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Marketing Analysts, E-commerce Strategists, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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